Bilingual Fraud Officer

EQ Bank; Toronto; Hybrid; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Bonus

RRSP match

Benefits package

ESPP

Parental top-up

Vacation days

Career development

Job summary

EQ Bank is seeking a Fraud Officer to conduct investigations, assess risk, and report on activities indicating potential financial crime. You will ensure investigations are documented, escalated when needed, and aligned with EQ Bank’s fraud program and standards.

The role supports trending and analytics, provides subject matter expertise, and helps maintain compliance while adapting to market and regulatory changes. Hybrid work from Toronto offices is available.

Qualifications

• Conduce investigations to identify, assess and report on fraudulent activity.
• Escalates and documents findings following standard operating procedures.
• Provides subject matter expertise aligning with the fraud program standards.

Responsibilities

• Conduct investigations to identify, assess, decide and report on activities indicating fraud risk.
• Support trending, analysis and insights generation for the fraud program.
• Collaborate with teams to ensure compliance and effective detection.

Skills

Fraud investigations

Risk analysis

Regulatory compliance

Job description

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day.

Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.

If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.

We can’t wait to get to know you!

Purpose of Job

The Fraud Officer conducts investigations to identify, assess, decision and report on activity that indicates an exposure to financial crimes. Ensures potential threats and investigations are evaluated, documented, managed and escalated by following standard operating procedures. Provides subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with EQ Bank’s fraud program and standards to ensure compliance as well as support trending, analysis and insights generation.

L’agent ou l’agente, lutte contre la fraude, mène des enquêtes pour cerner et évaluer les activités qui présentent un risque de fraude, prendre des décisions à leur égard et les signaler. Le ou la titulaire veille à ce que les menaces et les enquêtes soient évaluées, documentées, gérées et transmises à un niveau supérieur en suivant des procédures d’exploitation normalisées.

What we offer [For full-time permanent roles]

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Professional development and comprehensive Career Development program
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more, visit eqb.investorroom.com and eqbank.ca.