Bilingual Franchisee Development Program Coordinator

Giant Tiger; Ottawa; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

Giant Tiger is seeking a Bilingual Franchisee Development Program Coordinator for their Ottawa Head Office. This role involves coordinating training sessions, monitoring participant progress, and ensuring effective communication within the Franchisee Development Programs. Ideal candidates are bilingual in English and French, possess strong organizational skills, and have relevant retail experience. Join a company committed to community engagement and employee development.

Benefits

Profit-Sharing & Incentive Plan

Health / Dental / Vision benefits from day 1

Store Discount

Parental Top-Up

Employee Tuition Reimbursement

Bursary for children of employees

Qualifications

• High school diploma required; post-secondary education is an asset.
• Bilingual in English and French is essential.
• Relevant retail experience preferred.

Responsibilities

• Coordinate communication and training sessions for Franchisee Development Programs.
• Conduct onboarding sessions for new FITs.
• Monitor participant progress and provide updates.

Skills

Bilingual in English and French

Strong organizational skills

Project management skills

Excellent interpersonal skills

Advanced skills in Microsoft Office Suite

Education

High school diploma

Post-secondary education in Business, Communications, HR, or related fields

Job description

Bilingual Franchisee Development Program Coordinator

Join to apply for the Bilingual Franchisee Development Program Coordinator role at Giant Tiger

Bilingual Franchisee Development Program Coordinator

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Join to apply for the Bilingual Franchisee Development Program Coordinator role at Giant Tiger

Who We Are : We are a Canadian owned and operated retailer with over 60 years of success, committed to community engagement. We offer opportunities for growth, teamwork, and development.

Compensation Grade : Grade 2

Job Description :

Workplace Arrangements : This role follows a hybrid schedule, with 3-5 days on-site at our Ottawa Head Office.

What Giant Tiger Brings :

• Profit-Sharing & Incentive Plan
• Health / Dental / Vision benefits from day 1
• Store Discount
• Parental Top-Up
• Employee Tuition Reimbursement
• Bursary for children of employees

Responsibilities :

• Coordinate communication and training sessions for Franchisee Development Programs (TDP & FIT), monitor email inbox, respond or redirect messages.
• Conduct onboarding sessions at the Home Office for new FITs.
• Monitor participant progress, provide bi-weekly updates, maintain training trackers.
• Analyze survey results and share insights with stakeholders.
• Review and reformat translated content as needed.
• Update participant folders with necessary tools.
• Coordinate expenses related to training, onboarding, and moving.

Qualifications :

• High school diploma
• Bilingual in English and French
• Relevant work experience in retail
• Advanced skills in Microsoft Office Suite
• Strong organizational and project management skills
• Excellent interpersonal and presentation skills
• Valid driver’s license and vehicle

Assets :

• Post-secondary education in Business, Communications, HR, or related fields
• Retail or corporate experience

Additional Info : Job Requisition JR127349. We are an equal opportunity employer committed to diversity and inclusion. Contact [e-mail] for accommodations.

• Seniority level : Entry level
• Employment type : Full-time
• Job function : Sales and Business Development
• Industry : Retail

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