Bilingual Documentation Specialist – Mortgage Renewals

First National Financial; Toronto; On-site; CAD 43,000 - 53,000; Full time

Benefits offered by this job

Health Spending Account

Maternity and Parental Leave Top Up

Career advancement opportunities

Transit-adjacent office

Job summary

First National Financial is recruiting a Bilingual Documentation Administrator in Toronto, ON. This full-time role focuses on renewing and discharging mortgages for First National and 3rd party servicers.

You will input renewal details, audit terms, and manage daily workflows to ensure accurate mortgage processing. The ideal candidate has a post-secondary diploma, some mortgage experience, and is fluent in English and French, with a strong problem-solving mindset.

Qualifications

• Post-secondary diploma or degree completed.
• Some mortgage industry experience preferred.
• Fluent in English and French.
• Strong problem-solving skills.

Responsibilities

• Enter renewal details accurately in Optimus.
• Review directory reports and fix errors.
• Prepare Conversion Agreements for Adjustable mortgages.
• Generate and mail confirmation letters to clients.
• Audit renewals and conversions for accuracy of terms.
• Maintain investor spreadsheets daily for renewal allocations and reporting.
• Maintain current interest rate sheets for Renewal Administration.
• Manage and complete daily workflow items.
• Prepare mortgage Discharge Statements.
• Audit discharge statements for penalties, fees and notes.
• Prepare discharge documents for residential mortgages 30–60 days after payoff.
• Complete other projects as assigned.

Skills

Bilingual (English/French)

Education

Post-secondary diploma or degree

Tools

Optimus

Job description

First National Financial is recruiting a Bilingual Documentation Administrator in Toronto, ON. This full-time role focuses on renewing and discharging mortgages for First National and 3rd party servicers.

You will input renewal details, audit terms, and manage daily workflows to ensure accurate mortgage processing. The ideal candidate has a post-secondary diploma, some mortgage experience, and is fluent in English and French, with a strong problem-solving mindset.