Bilingual Disability Case Manager – Return-to-Work Focus

Ellement Consulting Group; Vaughan; On-site; CAD 60,000 - 80,000; Full time

Job summary

Ellement Consulting Group is seeking a Disability Case Manager in Canada to oversee short-term disability claims from intake through resolution. You will assess functional abilities, determine eligibility, coordinate medical care, and support return-to-work planning.

Ideal candidates have a health-related degree and 2+ years in disability or benefits roles, with strong analytical, numerical, and communication skills. Fluency in English and French is required, and confidentiality is essential.

Qualifications

• Bachelor’s degree or diploma in a health-related field (preferred).
• Minimum 2 years in disability case management, benefits administration, or related health-care role.
• Fluency in English and French (spoken and written) is required.

Responsibilities

• Review STD applications to determine eligibility based on medical and policy criteria.
• Ensure documentation is complete and accurate for claim adjudication.
• Coordinate timely medical assessments and treatment plans.
• Communicate decisions clearly, both verbally and in writing.
• Manage caseload and support return-to-work planning.
• Calculate and issue accurate benefit payments.
• Collaborate with internal teams across Ellement divisions.

Skills

Medical & mental health understanding

Analytical & decision-making

Numerical & calculations

multitasking

Attention to detail

Conflict resolution

Verbal & written communication

Bilingual English/French

Education

Health-related degree or diploma

Job description

Ellement Consulting Group is seeking a Disability Case Manager in Canada to oversee short-term disability claims from intake through resolution. You will assess functional abilities, determine eligibility, coordinate medical care, and support return-to-work planning.

Ideal candidates have a health-related degree and 2+ years in disability or benefits roles, with strong analytical, numerical, and communication skills. Fluency in English and French is required, and confidentiality is essential.