Bilingual Disability case manager

Randstad Canada; Montreal; Hybrid; CAD 68,000 - 73,000; Full time

Job summary

Une entreprise reconnue dans le secteur de l'assurance recherche un Gestionnaire de Cas d'Invalidité Bilingue. Ce rôle implique d'aider les clients à naviguer dans des demandes d'invalidité complexes, avec des exigences telles que la communication authentique et la capacité à travailler en équipe dans un environnement dynamique. Profitez d'un poste permanent à temps plein avec de nombreuses avantages.

Benefits

Formation complète

Assurance complète dès le premier jour

Fonds de pension

Achat d'actions possible

3 semaines de vacances dès la première année

Qualifications

• Bilingue anglais/français requis.
• Capable de gérer des situations stressantes.
• À l'aise avec plusieurs plateformes et systèmes.

Responsibilities

• Déterminer l'éligibilité pour l'invalidité à court et long terme.
• Mettre en place des interventions pour soutenir la reprise.
• Construire des relations solides avec les clients et employeurs.

Skills

Analytical

Detail-oriented

Communication

Empathy

Proactivity

Creativity

Resilience

Tech-savvy

Team player

Job description

Are you ready to use your expertise to help people rebuild their lives while navigating complex disability claims?

Do you have a passion for making a real difference in clients’ recovery journeys, balancing empathy with effective case management?

If so, our Bilingual Disability Case Manager role in the insurance sector could be the perfect next step in your career.

As a Disability Case Manager, you’ll play a critical role in supporting individuals through some of life’s most challenging transitions.

If you're driven by purpose, skilled in navigating complex claims, and want to be part of a collaborative, client-focused environment, this is your opportunity to make a real difference every single day.

Advantages

• Permanent position - full time
• Salary starting at $68k-$73k + annual bonus (up to 8% of annual salary)
• Full training offered
• Hybrid mode position: once a week in the office
• 37.5 hour schedule from Monday to Friday
• Full insurance from day 1
• Pension fund
• Share purchase possible upon entry into the position
• 3 weeks of vacation starting the first year

Responsibilities

• Determine eligibility for short and long-term disability, salary continuance benefits, and assess claims
• Implement the right interventions to support timely recovery and return to work
• Build strong relationships with clients: employers and their employees
• Lead clients during the absence and return-to-work period
• Identify and assess medical and non-medical factors influencing disability, functional capabilities, restrictions, and limitations

Qualifications

• Analytical and detail-oriented, especially with complex claims and contracts
• Proactive and innovative
• Great communicator with authentic care and empathy (Bilingual in French and English required)
• Resilient and able to handle stressful situations
• Tech-savvy – comfortable with multiple platforms and systems
• Thrives in a dynamic, fast-paced environment
• Collaborative team player

Summary

Do you feel you have what it takes? Do you dream of working for a reputable company? Would you like to refer someone?

Apply directly online or send your resume to: [e-mail] with subject line: "Bilingual Disability Case Manager"

Only those selected for interviews will be contacted.

We look forward to meeting you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to increasing equity, diversity, and inclusion within our workplace by examining our policies, practices, and systems throughout the entire employment lifecycle. We support accessibility and accommodation needs for all candidates and employees; please email [e-mail] for assistance.