Bilingual Customer Service & Food Counter Associate

Kam Wai Dim Sum; Vancouver; Hybrid; CAD 25,000 - 32,000; Full time

Benefits offered by this job

Store Discount

Extended Health

Job summary

Kam Wai Dim Sum in Vancouver, BC is hiring a Customer Service Representative to serve a diverse community at our Chinatown locations. You will process payments at the POS, handle openings/closes, prep hot dim sum, and assist with inventory while delivering friendly, respectful service.

The role requires English; Cantonese and Mandarin are assets. Both full-time and part-time shifts available, with occasional shifts at the other location.

Qualifications

• Prior experience in food service or retail is an asset.
• Strong teamwork skills and willingness to help others.
• Punctual and reliable.
• Ability to read Chinese is an asset.
• Spoken English is required; Cantonese and Mandarin are assets.
• Must be able to lift up to 35 lbs.
• Able to work in a fast-paced environment with attention to detail.
• Flexible scheduling for evenings and weekends.

Responsibilities

• Process customer payments on POS
• Perform store opening/closing procedures
• Retrieve hot food from dim sum steamer
• Assist with inventory management and report shortages
• Handle cash and card transactions
• Maintain cleanliness and order in the store
• Respond to questions regarding products

Skills

Teamwork

Punctuality

Reading Chinese

English required

Cantonese asset

Mandarin asset

Job description

Kam Wai Dim Sum in Vancouver, BC is hiring a Customer Service Representative to serve a diverse community at our Chinatown locations. You will process payments at the POS, handle openings/closes, prep hot dim sum, and assist with inventory while delivering friendly, respectful service.

The role requires English; Cantonese and Mandarin are assets. Both full-time and part-time shifts available, with occasional shifts at the other location.