Bilingual Credit Counselor - Debt Solutions & Guidance

Credit Counselling Society; New Westminster; Hybrid; CAD 55,000 - 64,000; Full time

Job summary

A non-profit financial organization is looking for a bilingual Credit Counsellor to assist clients in managing their debts and achieving financial stability. This role requires fluency in both English and French and entails assessing client financial situations and offering personalized support. The starting salary ranges from $55,313 to $63,362, and the workplace offers a supportive environment with a commitment to work-life balance. This position also allows for a hybrid work arrangement, fostering connectivity through online and in-person engagements.

Benefits

Three weeks vacation

Comprehensive health benefits

Long-term savings program with employer matching

Educational reimbursements

Employee assistance program

Qualifications

• Three to five years of experience in financial services or related fields.
• Strong ability to influence and guide others.
• Availability to work variable shifts between 7:30 AM and 8:00 PM.

Responsibilities

• Assess clients’ financial situations.
• Provide personalized debt management strategies.
• Serve as a trusted resource for client questions and follow-ups.

Skills

Fluent in English and French

Excellent communication and interpersonal skills

Strong organizational skills

Goal-oriented mindset

Ability to multitask and prioritize

Education

Post-secondary degree or diploma

Job description

A non-profit financial organization is looking for a bilingual Credit Counsellor to assist clients in managing their debts and achieving financial stability. This role requires fluency in both English and French and entails assessing client financial situations and offering personalized support. The starting salary ranges from $55,313 to $63,362, and the workplace offers a supportive environment with a commitment to work-life balance. This position also allows for a hybrid work arrangement, fostering connectivity through online and in-person engagements.