Bilingual Credit Analyst

Toyota Credit Canada Inc.; Markham; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

Toyota Credit Canada Inc. is seeking a bilingual Credit Analyst to optimize retail credit applications in a dynamic environment. This role involves analyzing credit requests, making informed decisions, and providing direction to team members, ensuring customer satisfaction and compliance. Join a forward-thinking team with a culture centered on respect and continuous improvement, and enjoy benefits such as competitive salary, health coverage, and opportunities for professional development.

Benefits

Health and dental benefits effective immediately

Company pension plan with matched contribution

Professional growth and development programs

Tuition reimbursement

Fitness reimbursement

Competitive time off benefits

Qualifications

• 3+ years of experience as a credit analyst/lender in automotive retail.
• Ability to work in a fast-paced, deadline-driven environment.
• Solid attention to detail.

Responsibilities

• Analyze retail automotive credit applications.
• Make quality credit decisions.
• Provide guidance to credit investigators.

Skills

Bilingual English / French

Analytical problem-solving

Critical thinking

Negotiation skills

Interpersonal skills

Customer focus

Education

Bachelor’s degree or equivalent

Tools

MS Office

Fraud Detection Tools

Job description

Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly owned subsidiary of Toyota Motor Corporation in Japan with the Canadian operation headquarters in Markham, Ontario.

What Sets Us Apart?

At Toyota Financial Services (TFS), you will help create best in class customer experiences in an innovative, collaborative and team focused environment. TFS is an important part of the Toyota family, an award-winning global company, recognized worldwide for our technological leadership and superior standards of quality, continuous improvement and environmental responsibility.

TFS currently has an exciting permanent opportunity as a Credit Analyst, reporting to the Credit Supervisors.

The successful candidate must be fluently bilingual in English and French.

What you will be doing :

• Analyze retail automotive credit applications within established turnaround times.
• Make quality credit decisions with critical thinking and discipline.
• Maintain internal control standards, protect company risk and perform due diligence when making credit decisions.
• Provide recommendations to supervisor on credit applications in excess of lending limits.
• Provide guidance and instruction to the Credit Investigator.
• Maintain a consistent level of communication, direction and support with dealership personnel on credit offerings.
• Demonstrate a sales consultative approach by negotiating and looking for ways to grow the business portfolio and finding non-traditional ways to build deals.

What you bring :

• Bilingual English / French (oral and written fluency) is a requirement
• 3+ years of credit analyst / lender experience in an automotive retail credit environment in addition to some collections experience.
• Bachelor’s degree or equivalent. Business / Commerce preferred.
• Proven ability to perform successfully in a challenging team-oriented, fast-paced and deadline driven environment.
• Proven analytical problem-solving skills, critical thinking and decision-making skills.
• Proactive and innovative with strong sense of ownership.
• Strong interpersonal, negotiation and communication skills.
• Willingness to build relationships with dealers by utilizing a proactive sales approach.
• Persuasive influencing ability while exuding confidence.
• Solid customer focus and the desire to deliver industry leading service.
• Effective organizational and time management skills.
• Crucial attention to detail is imperative to ensure accuracy and integrity of all financial data.
• Proficiency with MS Office products and Fraud Detection Tools / Processes (Ex : Luminate).
• Flexibility to work rotating shifts between the hours of 8 : 15am to 9 : 00pm EST, including Saturdays and holidays.

What We’ll Bring :

• A work environment built on teamwork, flexibility, and respect.
• Competitive salary including bonus.
• Health and dental benefits effective immediately.
• Company pension plan with matched contribution.
• Professional growth and development programs to help advance your career, as well as tuition reimbursement.
• Fitness reimbursement.
• Competitive time off benefits.
• Great company culture - Respect for people and continuous improvement is at our core.
• Hybrid work environment.

What You Should Know :

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.

Seniority level

Associate

Employment type

Full-time

Job function

Analyst and Finance

Financial Services and Motor Vehicle Manufacturing

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