Bilingual Commercial Contracts Specialist

Procom; Toronto; Hybrid; CAD 92,000 - 115,000; Full time

Benefits offered by this job

Belonging & Impact

Balanced Work Model

Work From Where You Thrive

Competitive Compensation

Time to Recharge

Health & Well-Being

Set up for Success

Community & Purpose

Job summary

Procom is seeking a Bilingual Commercial Contracts Specialist to own the full contract lifecycle across Consulting Services and Workforce Solutions. You’ll negotiate, mitigate risk, and partner with Account Managers while translating commercial intent into legally sound language.

The role reports to the CRO with a dotted line to General Counsel and sits in a high-visibility Growth Office. A strong bilingual background and post-secondary education in business or law are preferred.

Qualifications

• Lead negotiations on contract agreements with clients across lines of business
• Own end-to-end contracting process from client introduction to executed agreement
• Identify commercial risk in client-proposed terms early and bring forward mitigation strategies
• Partner closely with Account Managers so the client experience stays seamless
• Serve as the bridge between the sales organization and Legal, translating commercial intent into contractually sound language
• Drive consistency in contract terms across channels, lines of business, and client segments
• Track negotiation cycle times, spot recurring bottlenecks, and recommend process improvements

Responsibilities

• Lead negotiations on client contracts across lines of business
• Own end-to-end contracting process with urgency and precision
• Identify and mitigate commercial risk early
• Coordinate with Account Managers to maintain seamless client experience
• Translate commercial intent into contract language for Legal

Skills

Bilingual: French & English

Contract negotiation

MSA/SOW/rate agreements

Risk mitigation

CRM usage

Cross-functional collaboration

Commercial contract structures

Strong communication

Education

Post-secondary education in business or law

Job description

Procom is looking to add a Bilingual Commercial Contracts Specialist to the team. This is a high-visibility, high-impact role sitting within the Growth Office, reporting to the CRO with a dotted line to General Counsel. You'll own the full contract lifecycle across both our Consulting Services and Workforce Solutions lines of business — from the first client introduction through signed agreement, renewals, and amendments. You'll be positioned as a commercial subject matter expert and trusted partner, not a gatekeeper.

If you're energized by deal-making, thrive on complexity, and want a seat at the table where revenue decisions get made, this role was built for you.

What You'll Do

• Lead negotiations on contract agreements with a variety clients across all lines of business
• Own the end-to-end contracting process, from client introduction to executed agreement with urgency and precision
• Identify commercial risk in client-proposed terms early and bring forward mitigation strategies before escalation is needed
• Partner closely with Account Managers so the client experience stays seamless
• Serve as the bridge between the sales organization and Legal, translating commercial intent into contractually sound language
• Drive consistency in contract terms across channels, lines of business, and client segments
• Track negotiation cycle times, spot recurring bottlenecks, and recommend process improvements that make the whole engine run faster

What You Bring

• 5+ years of commercial contract negotiation experience in professional services, IT outsourcing, staffing, BPO, or a related industry
• Bilingual in French and English
• Hands-on experience negotiating MSAs, SOWs, and rate-based agreements with a wide variety of clients
• Direct exposure to client procurement and legal teams in a negotiation context
• A strong grasp of commercial contract structures: rate cards, rebate structures, indemnification, liability caps, and payment terms
• A credible, composed presence in high-stakes conversations with senior procurement and legal counterparts
• Sharp analytical instincts. You notice gaps, inconsistencies, and ambiguities in draft agreements before they become problems
• Post-secondary education in business, law, or a related discipline (or equivalent professional experience)

What Sets You Apart

• Sell-side contracting experience within a mid-to-large organization
• Background in the staffing or contingent workforce industry
• Experience working within Staffing program environments
• Contract management certification (CCCM, CCMP, SCMP, CPSM, or equivalent)
• Formal negotiation training (Stitt Feld Handy, Rotman, or equivalent)
• Familiarity with CRM platforms and contract management systems
• Working knowledge of Canadian or US employment and labour standards

Why Work at Procom:

• Belonging & Impact: An inclusive, collaborative culture where your ideas are valued, and make a real impact.
• Balanced Work Model: A modern hybrid work model that supports productivity and personal flexibility.
• Work From Where You Thrive: Whether visiting family or exploring a new place, our remote-work program lets you temporarily work from another approved location for up to two weeks each year keeping you connected wherever life takes you.
• Competitive Compensation: Compensation designed to remain competitive within our industry.
• Time to Recharge: Generous vacation and sick-day policies.
• Health & Well-Being: Comprehensive health benefits, mental health resources, and preferred pricing on various perks through third party providers.
• Set up for Success: Access to the tools and tech you need to succeed plus an IT equipment stipend.
• Community & Purpose: Opportunities to get involved in innovation challenges, charity initiatives, team & corporate events and company celebrations.

At Procom we are committed to fostering an inclusive and accessible culture where everyone feels valued, respected, and supported. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

Procom uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people. This is an active position. The salary range for this position is $92,300 - $115,400/ year.

If you are selected for an interview, a member of our Talent Acquisition team will reach out to you with the next steps in the process. To learn more about all that we do, please visit us at - https://www.procomservices.com/en-us/