Bilingual CLO Manager (12-Month Contract)

KPMG Canada; Windsor; Remote; CAD 73,000 - 110,000; Full time

Job summary

Join a leading company as a Bilingual CLO Manager in a virtual role, overseeing external resource management across Canada. You will advise hiring managers, handle complex cases, and ensure compliance while promoting excellent service. This role requires strong communication skills and a commitment to continuous improvement.

Benefits

Comprehensive Total Rewards program

Potential bonuses

Qualifications

• 5+ years’ experience with contract labour or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple parties.

Responsibilities

• Advising Hiring Managers on engaging external resources.
• Managing risks related to classification and compliance.
• Handling complex cases and contract negotiations.

Skills

Bilingual

Communication

Stakeholder Management

Attention to Detail

Education

College or university degree

Tools

MS Office

Excel

ServiceNow

Flextrack

Job description

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Overview

At KPMG, you’ll join a diverse team of problem solvers, committed to turning insight into opportunity for clients and communities worldwide.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable a customer-centric approach to engaging external resources, balancing commercial needs with risk mitigation. This is achieved by:

1. Utilizing internal contingent workforce experts who stay current on market intelligence.
2. Acting as trusted advisors, educating and challenging the status quo.
3. Delivering a customer-centric approach by minimizing administrative efforts, anticipating needs, and collaborating closely with Hiring Managers.

Location

Anywhere in Canada; this is a virtual work opportunity with possible in-office meetings 1-2 days per month.

What You Will Do

Reporting to the Leader of the CLO, the Contract Manager will handle processes and resolve challenges related to external resources across Canada, managing over 1000 cases per year. Responsibilities include:

• Advising and supporting Hiring Managers in engaging external resources.
• Handling complex cases, escalations, and contract negotiations.
• Managing risks related to classification, compliance, and relationships with various stakeholders, including legal, risk management, and external providers.
• Working on high-risk cases involving legislative compliance, data security, and international resources.

Additional Responsibilities

• Promoting the CLO’s brand through excellent service.
• Managing cases using KPMG’s vendor management system (Flextrack).
• Training stakeholders on system use and best practices.
• Conducting due diligence and maintaining case documentation.
• Managing complex negotiations and drafting contractual clauses.
• Supporting continuous improvement initiatives and project work.
• Responding to inquiries and providing reporting and training as needed.

Qualifications

• College or university degree in a relevant field.
• 5+ years’ experience with contract labour or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple parties.
• Knowledge of immigration issues related to resourcing.
• Bilingual in English and French, with excellent communication skills.
• Strong stakeholder management and attention to detail.
• Proficiency with MS Office, especially Excel; experience with ServiceNow and Flextrack is an asset.

Compensation and Benefits

The salary range is $73,000 to $109,500, with potential bonuses. KPMG offers a comprehensive Total Rewards program.

Our Values

Integrity, Excellence, Courage, Together, For Better — fostering an inclusive and respectful workplace where everyone can thrive.

Inclusivity and Accommodations

KPMG is committed to an inclusive recruitment process and provides accommodations upon request. For support, contact our Employee Relations Service team.