Bilingual Automotive Sales Software Trainer

PBS Systems; Calgary; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Professional Development

Travel Opportunities

Comprehensive health benefits

Paid Time Off

Inclusive culture

Employee recognition

Competitive base salary

Product certification bonuses

Travel incentive bonuses

Staff discounts

Job summary

PBS Systems seeks an Automotive Bilingual Sales Specialist - Training & Implementation to deliver expert training and support for our Dealer Management Software. You will conduct virtual and on-site sessions, guiding customers through implementation and ensuring success.

Based in Calgary with travel across Canada, the USA, and the Caribbean, the role blends office work with hands-on field installation and training.

Qualifications

• 1-2 years of automotive experience focusing on sales operations.
• Strong computer skills including Microsoft Office; ability to learn new tools quickly.
• Willingness to travel within Canada, USA, and Caribbean up to two weeks per month and hold a valid passport.

Responsibilities

• Deliver expert training and support to customers on PBS DMS.
• Conduct virtual training sessions and provide onsite training for installations.
• Develop deep understanding of PBS software and training processes.
• Respond promptly to training requests and contribute to team learning.
• Assist in deployment and post-implementation support at customer sites.

Skills

Automotive experience

Sales operations

Microsoft Office

Travel readiness

Public speaking

Education

High school diploma

Tools

PBS software

Job description

BilingualAutomotive Sales Software Trainer

Calgary Headquarters, 4041 128 Ave SE, Calgary, Alberta, Canada

Job Description

Posted Monday, August 17, 2026 at 7:00 AM

Company Name:

Job Location:

Job Type:

Full-time, Permanent

No. of Openings:

01

Job Requirement(s):

Internal Job Title:

Travel within North America (Canada and USA) aprox. 2 weeks per month

Reports To:

You bring the automotive accounting experience — we teach you the software.

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”

The Opportunity:

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations.

The Role:

As an Automotive Bilingual Sales Specialist - Training & Implementation, you will deliver expert training and support to new and existing customers on our Dealer Management Software. You will primarily conduct virtual training sessions to guide customers through the software implementation process, ensuring a smooth transition. Additionally, you will provide onsite training for new software installations in person. This role is essential in providing exceptional customer service, fostering learning, and maximizing customer success with our software.

This work opportunity is based out of our Calgary, Alberta and requires travel to customer sites in Canada, the USA, or the Caribbean. Half of your work will be done from the office, the other half you will be traveling to the dealership's site as part of the installation team.

Job Responsibilities:

• Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions -focused relationships to ensure customer needs are met or exceeded
• Independently manage and deliver all assigned training sessions within primary silo
• Become an independent install resource
• Develop a thorough understanding of PBS software and related training processes
• Respond promptly to internal and external training requests
• Gain proficiency in data entry and other key operational tasks
• Stay up-to-date and understand process documentation as departmental processes evolve
• Share knowledge across silos and contribute to team learning and development
• Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
• Support a collaborative and positive team environment
• Perform other duties and responsibilities as assigned

MUST HAVE Skills:

• 1-2 years' PREVIOUS AUTOMOTIVE EXPERIENCE with a focus in Sales operations
• Strong computer skills are required including proficiency in Microsoft Office Suite (Outlook, word, excel). The ability to quicky learn and adapt to new software tools is essential!
• Ability to travel within Canada and the USA up to 2 weeks per month; valid passport (or the capacity to obtain it) and full drivers' license are required

Additional Skills:

• Excellent communication skills, including presentation and public speaking
• PBS software experience is a strong asset
• Experience facilitating in-person and virtual training sessions is a strong asset
• Strong problem solving and troubleshooting skills
• Effective time management and organizational skills
• Ability to multitask and prioritize
• High school diploma

What we offer:

• Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
• Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
• Comprehensive health benefits - Medical and dental coverage to support your well-being.
• Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
• Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
• Employee recognition - Regular appreciation programs and performance based incentives
• Competitive compensation package
• Competitive annual base salary
• Up to $4,800 per year in product certification bonuses
• Outstanding travel incentive bonuses
• Additional performance incentives
• Staff discounts – Exclusive savings with partners such as GM, Dell, and more

Calgary Headquarters, 4041 128 Ave SE, Calgary, Alberta, Canada