Bilingual Agricultural Lending Analyst (Hybrid)

FCC / FAC; Regina; Hybrid; CAD 63,000 - 85,000; Full time

Benefits offered by this job

Hybrid work options

Job summary

FCC, a federal Crown corporation, is hiring for a permanent Customer Service Centre role focused on lending solutions across Canada.

You will assess loan applications, advise customers by phone or email, adjudicate credit decisions within authorities, and document all interactions in FCC systems.

The role requires a diploma or degree in a relevant field, bilingual English and French, and at least one year of experience; hybrid work options are available.

Qualifications

• A diploma or degree in agriculture, business, finance, economics or commerce.
• At least one year of relevant experience in financial lending.
• Strong financial acumen and the ability to analyze credit risk.
• Exceptional customer service skills, especially in phone-based interactions.
• Proficiency with computer systems, financial tools and learning new technologies.

Responsibilities

• Assess loan applications by completing financial and credit analysis, preparing documentation and making lending decisions within delegated authorities.
• Help customers and partners (by phone or email) understand their options, solve issues and access the right financial solutions.
• Support Alliance partners by adjudicating credit applications and troubleshooting lending-related concerns.
• Execute outbound activities, including arrears collection and proactive follow-ups.
• Document all interactions accurately in FCC systems.
• Contribute to team projects and continuous improvement initiatives across the Customer Service Centre.

Skills

Financial analysis

Credit risk assessment

Customer service (phone)

Multitasking

Learning technologies

Education

Diploma or degree in agriculture, business, finance, economics or commerce

Tools

Financial software

CRM systems

Job description

FCC, a federal Crown corporation, is hiring for a permanent Customer Service Centre role focused on lending solutions across Canada.

You will assess loan applications, advise customers by phone or email, adjudicate credit decisions within authorities, and document all interactions in FCC systems.

The role requires a diploma or degree in a relevant field, bilingual English and French, and at least one year of experience; hybrid work options are available.