Bilingual Administrative Support Specialist – Front-Line

Government-of-Prince-Edward-Island; Charlottetown; On-site; CAD 42,000 - 56,000; Full time

Job summary

Department of Public Service Commission in Charlottetown is seeking an organized bilingual receptionist/administrative support to assist clients, applicants and government partners in English and French.

The role involves data entry, file management, and processing applications while upholding confidentiality and quality standards. Training and cross-functional support are provided within a collaborative provincial HR environment.

Qualifications

• Must have completion of a related diploma, such as office studies or business, or completion of another related post-secondary program.
• Must have considerable experience working with the public.
• Must have related administrative experience.
• Must have proven experience working with computers in word processing, email, spreadsheets, Internet, etc.
• Must have exceptional attention to detail
• Demonstrated equivalencies will be considered.
• This is a bilingual position. Advanced oral proficiency in English and French is required;
• Excellent written communication skills in English and French
• Must be willing to be cross-trained for other administrative support duties within the Division;
• Must be able to work well under pressure in a multi-tasking environment.

Responsibilities

• Responding to a large number of varied inquiries from the general public, employees, managers and HR representatives of Provincial Government departments and Health PEI, in both official languages, or referring them, if necessary, to the appropriate individuals, all while maintaining confidentiality.
• Managing competition files for Staffing Consultants/HR Departmental Representatives
• Being cross-trained to assist or backfill other divisional Administrative Support staff
• Providing guidance, support, and applicable one-on-one training to summer students, OJT students, and casual employees
• Serving as main contact or liaison for JobsPEI website and assisting applicants who wish to apply online
• Participating in the development, implementation and evaluation of office procedures and policies,

Skills

Bilingual English/French

Public-facing experience

Attention to detail

Data entry

Confidentiality

Cross-training readiness

Education

Diploma in Office Studies or Business or related post-secondary program

Tools

PeopleSoft

JobsPEI

Job description

Department of Public Service Commission in Charlottetown is seeking an organized bilingual receptionist/administrative support to assist clients, applicants and government partners in English and French.

The role involves data entry, file management, and processing applications while upholding confidentiality and quality standards. Training and cross-functional support are provided within a collaborative provincial HR environment.