Bilingual Administrative Support, Operations

SGS; Montreal; On-site; Full time

Job summary

A leading company in testing, inspection, and certification is seeking a Bilingual Administrative Support to assist departmental professionals and manage customer requests. The role requires strong communication skills and the ability to multi-task effectively in a fast-paced environment. Candidates should have at least 5 years of relevant administrative experience and proficiency in Microsoft Office applications. The position offers an hourly rate starting at $25, based on experience.

Qualifications

• 5 years of relevant administrative work experience required.
• Experience with invoicing is an asset.

Responsibilities

• Managing customer requests and documentation for invoicing.
• Processing draft invoices and obtaining approvals.
• Providing backup support to other administrative staff.

Skills

Communication

Time Management

Attention to Detail

Multi-tasking

Education

High school diploma

Post-secondary education in an Administrative field

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Oracle applications

Job description

Bilingual Administrative Support, Operations

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Company Description
We are SGS – the world's leading testing, inspection and certification company. Recognized as the global benchmark for sustainability, quality, and integrity, our 99,600 employees operate a network of 2,600 offices and laboratories worldwide, working together to enable a better, safer, and more interconnected world.

Job Description
This position provides office support to departmental professionals, mid-level to senior managers, department heads, and customers. Incumbents must be capable of multi-tasking to meet departmental needs, working with multiple managers and assignments simultaneously.

• Managing customer requests to SGS (receiving orders/nomination, front loading in BOSS, preparing physical files)
• Gathering all necessary documentation (reports, expenses, supplier invoices, timesheets, etc.) to facilitate invoicing
• Processing draft invoices according to applicable contracts/pricelists
• Obtaining proper approval to release final invoices
• Managing all client requests related to submitted invoices
• Performing credit checks when needed and obtaining manager approval
• Preparing quotes in the system when required
• Handling second-line collections via email and phone calls
• Preparing documentation for Month-End processes
• Iprocurement – Inputting invoices and third-party contractor invoices
• Entering payroll data and assisting with timecard approvals
• Ensuring payroll adjustments are processed accurately
• Providing backup support to other administrative staff as needed (meals, breaks, vacation relief)

Qualifications

• High school diploma (or equivalent) with 5 years of experience
• Post-secondary education in an Administrative field preferred

Experience

• At least 5 years of relevant administrative work experience required
• Experience with invoicing is an asset

Knowledge / Skills / Abilities

• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, etc.
• Experience with Oracle applications is an asset
• Ability to handle multiple projects efficiently in a fast-paced environment
• Excellent verbal and written communication skills in English and French, including grammar and composition
• Strong time management and attention to detail
• Ability to work well under pressure
• Compliance with SGS’s Health & Safety, Code of Integrity, and Professional Conduct policies

Hourly Rate: $25+ per hour, based on experience

Additional Information

SGS is an Equal Opportunity Employer. We recruit, hire, train, and promote without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, Indigenous status, or any other legally protected characteristic.

Applicants must be authorized to work in Canada. Accommodations are available upon request during the recruitment process.