Bilingual 1st-Party Debt Recovery Agent | Hybrid

Information-Services-Corporation; Quebec; Hybrid; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid work schedule

Career development opportunities

Access to learning opportunities

Job summary

Credit Risk Management Canada Ltd. is seeking a 1st Party Collection Agent (Debt Recovery Account Manager) in Quebec to support outbound collections, reconcile accounts under 60 days delinquent, and meet weekly targets.

You will communicate with clients via email and phone, review documents, and coordinate payment arrangements. The role emphasizes bilingual FL/EN communication, strong multitasking ability, and experience with CRM systems.

Qualifications

• Bilingual in French and English.
• High level of communications skills.
• Ability to multitask.

Responsibilities

• Communicate with customers using email and phone calls.
• Send and receive documents to update accounts.
• Find solutions and arrange payments.

Skills

Bilingual FR/EN

Strong communication

Multitasking

CRM familiarity

Microsoft Office

Tools

CRM Systems

Microsoft Suite

Job description

Credit Risk Management Canada Ltd. is seeking a 1st Party Collection Agent (Debt Recovery Account Manager) in Quebec to support outbound collections, reconcile accounts under 60 days delinquent, and meet weekly targets.

You will communicate with clients via email and phone, review documents, and coordinate payment arrangements. The role emphasizes bilingual FL/EN communication, strong multitasking ability, and experience with CRM systems.