BI Data Analyst

Bell Canada; Mississauga; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a BI Data Analyst to join their dynamic team. This role offers an exciting opportunity to utilize cutting-edge decision-making technologies while supporting campaign execution and management. The successful candidate will engage in data analysis, campaign management, and collaboration with various teams to drive sales and enhance customer experiences. With a commitment to diversity and inclusion, this forward-thinking company fosters a supportive environment where innovation thrives. Join a team that values your contributions and offers a comprehensive compensation package, including medical, dental, and mental health benefits.

Benefits

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

35% discount on services

Qualifications

• 3+ years of experience as a Data Analyst or similar role.
• Experience in direct and targeted marketing, including campaign list creation.
• Excellent organizational sense and proven ability to manage multiple mandates.

Responsibilities

• Develop and execute campaigns across various communication tactics.
• Analyze data to provide information on campaign opportunities.
• Collaborate with marketing and developers to support campaign creation.

Skills

Data Analysis

Campaign Management

Customer Analytics

Problem Solving

Creativity

Communication

Education

Bachelor's degree in Statistics

Bachelor's degree in Mathematics

Bachelor's degree in Computer Science

Bachelor's degree in Business Analytics

Tools

SQL

Unica Campaign

JIRA

MS Office 360

Python

VBA

Job description

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At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Bell is currently looking for a BI Data Analyst, experienced in decision-making and can support the team in campaign execution and management. As a member of the Consumer and Small Business BI team, the successful candidate will have the opportunity to hone their leadership skills and support important business decision-making by working with new, cutting-edge decision-making technologies.

Key Responsibilities

• Develop and execute campaigns across various communication tactics including email, SMS, web/social targeting, and the Bell website
• Delivering accurate marketing, informational and operational campaigns to support BM/L&R business plan
• Evolve the campaign ecosystem to enable best-in-class marketing tactics.
• Increase ability of Campaign team to deliver more, faster, better
• Work in collaboration with Customer Analytics, Products, Pricing, Marketing Communications, Distribution and IT channels to develop and execute end-to-end campaigns.
• Define, develop and implement targeted campaigns to boost sales, reduce churn and increase revenue.
• Collaborate with marketing and developers to support the creation and deployment of marketing campaigns.
• Actively contribute to the marketing planning cycle.
• Data analysis - analyzing data to provide information on campaign opportunities.
• Data mining - extracting data and identifying errors or gaps in data sources.
• Campaign management - provide list extraction for targeted marketing program campaigns, including the use of focus groups and related subsequent analysis.
• Data development - transferring customer data between systems and working with IT teams to advance database development.
• Automate and improve recurring processes.
• Analyze the best data sources and the design and logic of queries.
• Work with business and IT staff, as well as third parties, on complex data delivery solutions.
• Proactive and results-oriented: Embraces challenges with enthusiasm and a positive "can-do" attitude, consistently exceeding expectations.
• Innovative and solution-focused: Proactively identifies opportunities for improvement and contributes creative solutions to enhance efficiency and effectiveness.
• Customer-centric: Demonstrates a strong understanding of customer needs and leverages this knowledge to deliver exceptional service and build strong relationships.
• Analytical and detail-oriented: Meticulously gathers and analyzes information to effectively identify and resolve complex problems.
• Collaborative team player: Actively contributes to a positive team environment, fostering collaboration and contributing to shared success.
• Growth-minded: Actively seeks opportunities to develop new skills and apply them to enhance job performance and contribute to organizational goals.

Critical Qualifications

• Bachelor's degree in Statistics, Mathematics, Computer Science, Business Analytics, or a related field; or equivalent relevant experience.
• 3+ years of experience as a Data Analyst or similar role.
• Experience in data management, decision-making, reporting tools and design
• Experience in direct and targeted marketing, including campaign list creation, and understanding of processes related to excluded numbers, the Canadian Anti-Spam Act (CASA) and contact strategy
• Great analytical capabilities for interpreting data, developing ideas and implementing initiatives
• Experience and understanding of the lifecycle of marketing planning and key business units, such as Product, Pricing and Marketing Communications teams
• Excellent organizational sense and proven ability to manage multiple mandates and work in a fast-paced and agile environment
• Excellent interpersonal skills (verbal and written communication) and the ability to make a difference by exerting influence
• Great creativity and ability to develop concepts, approaches and offerings off the beaten track
• Ability to work in a collaborative work environment while being self-reliant
• Strong problem-solving; ability to make good decisions and make sound recommendations
• Attention to detail and the ability to work with minimal supervision
• Work experience in the telecommunications industry, an asset
• Knowledge of basic SQL, Strong knowledge of Unica Campaign (Campaign Execution tool)
• Strong knowledge of JIRA platform,MS Office 360 skills
• Nice to have Python, VBA
• Enthusiasm and eagerness to learn about campaign strategy and execution while improving technical skills

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details ) to learn more about how we collect, use, and disclose your personal information.