Benefits Specialist, People & Performance

Westland Insurance Group Ltd.; Surrey; Hybrid; CAD 66,000 - 82,000; Full time

Benefits offered by this job

Open, flexible workplace

Growth opportunities

Autonomy to own your own success

Total rewards program for financial,健康

Amplifying Communities program

Job summary

Westland Insurance Group Ltd. in Surrey, BC, is seeking a Benefits Specialist, People & Performance, to lead end-to-end administration of Canadian and U.S. benefits programs.

The role supports onboarding, life events, disability claims, leaves, and acquisition-related transitions, partnering with Payroll and vendors to ensure accuracy and compliance. The successful candidate will have 5+ years in benefits administration, strong Excel and Dayforce skills, and a collaborative, data-driven approach

Qualifications

• 5+ years of progressive experience in benefits administration, total rewards, or a related HR function.
• Strong knowledge of compliance, governance, disability management, retirement and savings programs, including RRSP and 401(k) administration, in a multi-provincial environment.
• Highly detail-oriented and analytical, with advanced Excel skills and HRIS systems like Dayforce.
• A professional and empathetic approach to employee support, with confidence handling complex inquiries and escalations while maintaining strong relationships with vendors and external partners.
• A proactive and solutions-focused mindset, with a track record of identifying opportunities to improve processes, strengthen controls, support organizational growth and acquisition-related transitions, and enhance the employee experience.
• Strong cross-functional collaborator, contributing strategic insights that support the ongoing evolution of total rewards programs, employee wellbeing initiatives, and attraction and retention strategies, including experience supporting both Canadian and U.S. benefits programs.
• CPHR and/or CEBS designation is preferred

Responsibilities

• Own end-to-end administration of Canadian and U.S. benefits programs, ensuring accuracy, compliance, governance, and a seamless employee experience.
• Support employees through onboarding, life events, disability claims, leaves of absence, return-to-work processes, and acquisition-related transitions.
• Partner closely with Payroll and vendors to ensure accurate deductions, reconciliations, RRSP and 401(k) administration, vendor payments, and service delivery.
• Support annual renewals, enrollment processes, employee wellness initiatives, and ongoing program improvements based on data, trends, and employee insights.
• Identify and implement process and system improvements while ensuring legislative compliance, managing risk, supporting audits, and maintaining effective controls across all benefits programs.

Skills

Benefits administration

HR compliance

Vendor management

Analytical skills

Education

CPHR/CEBS designation

Tools

Dayforce

Excel

Job description

We’re searching for a Benefits Specialist, People & Performance. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new hybrid opportunity for a Benefits Specialist, People & Performance to join our Head Office in Surrey, BC. Are you passionate about creating a seamless and supportive employee experience through benefits and total rewards? If so, you will love working for Westland! We are looking for a career minded individual who is focused on continuously building their expertise in benefits administration, employee support, program optimization, and who is driven to make a meaningful impact on employee wellbeing, engagement, and retention across the organization. Expected Compensation: The expected hiring range for this role is $65,600 – $82,000, based on a 35-hour work week. Actual salary will depend on qualifications, experience, market conditions, and internal equity. Westland also offers a competitive annual short-term incentive program that enables employees to share in the rewards of the business and emphasizes the measures that are key to our success. Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences. Discover what’s possible, with Westland. The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us. As a Benefits Specialist, you will act as a trusted advisor and key contributor to the execution, optimization, and ongoing evolution of Westland’s total rewards programs. This role plays a critical part in delivering a seamless, compliant, and employee-centric benefits experience while ensuring programs are effectively administered, aligned with organizational strategy, and support attraction, retention, and employee wellbeing. This role is accountable for ensuring accuracy, compliance, and continuous improvement of benefits processes while proactively identifying and resolving issues that impact the employee experience.

Why You’ll Love Westland

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to own your own success
• Total rewards program that takes care of your financial, physical, and mental health
• Amplifying Communities, a program to support causes that matter most to our employees

Why We’ll Love You

• 5+ years of progressive experience in benefits administration, total rewards, or a related HR function
• Deep experience in benefits administration, with strong knowledge of compliance, governance, disability management, retirement and savings programs, including RRSP and 401(k) administration, in a multi-provincial environment
• Highly detail-oriented and analytical, with advanced Excel skills and a proven ability to manage data, audits, reconciliations, reporting, and HRIS systems like Dayforce accurate
• A professional and empathetic approach to employee support, with confidence handling complex inquiries and escalations while maintaining strong relationships with vendors and external partners
• A proactive and solutions-focused mindset, with a track record of identifying opportunities to improve processes, strengthen controls, support organizational growth and acquisition-related transitions, and enhance the employee experience
• Strong cross-functional collaborator, contributing strategic insights that support the ongoing evolution of total rewards programs, employee wellbeing initiatives, and attraction and retention strategies, including experience supporting both Canadian and U.S. benefits programs
• CPHR and/or CEBS designation is preferred

Once Here, You’ll

• Own the end-to-end administration of Canadian and U.S. benefits programs, ensuring accuracy, compliance, governance, and a seamless employee experience
• Support employees through key moments such as onboarding, life events, disability claims, leaves of absence, return-to-work processes, and acquisition-related transitions
• Partner closely with Payroll and vendors to ensure accurate deductions, reconciliations, RRSP and 401(k) administration, vendor payments, and service delivery
• Support annual renewals, enrollment processes, employee wellness initiatives, and ongoing program improvements based on data, trends, and employee insights
• Identify and implement process and system improvements while ensuring legislative compliance, managing risk, supporting audits, and maintaining effective controls across all benefits programs

You belong here. We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation. At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [e-mail].