Benefits Advisor, Human Capital

MNP; Kingston; On-site; CAD 80,000 - 95,000; Full time

Benefits offered by this job

4 paid personal days

4% matching pension

Bonus programs

Flexible benefits

Job summary

MNP is seeking a Benefits Advisor within the National Human Capital - Benefits team in Canada. You will develop, advise and facilitate health, wellness, benefits and rewards programs, acting as a trusted advisor to Team Members.

You will draft communications in French and English and collaborate on campaigns and system projects to deliver best-in-class services. You will manage leave of absence cases, support annual enrolment through data analysis and UAT, and partner with vendors to ensure

Qualifications

• Written and verbal English and French language skills required
• At least four years of progressive experience in group benefits, including demonstrated absence and leave case management
• Completion of Group Benefits Associate (GBA) 1 or 2 considered an asset
• Strong analytical capabilities, with data interpretation and trend identification
• Advanced proficiency in Microsoft Excel with pivot tables and data analysis

Responsibilities

• Provide bilingual support to Team Members on benefits and retirement programs, guiding informed decisions
• Partner with external vendors to ensure high-quality service and SLA alignment
• Draft, translate and publish benefits communications in French and English
• Collaborate on seasonal campaigns and program launches
• Maintain SharePoint content for benefits resources
• Support mergers and acquisitions through benefits analyses
• Manage inquiries via ServiceNow and triage effectively
• Oversee end-to-end leave of absence case management
• Assist Annual Enrolment with financial modeling and UAT
• Produce monthly reports using Excel to identify trends
• Update employee data in the HCMS system and ensure data integrity
• Validate monthly invoicing and coordinate funding with Finance
• Track premium payments and payroll deductions for leave cases
• Conduct audits to verify eligibility and mitigate risk
• Maintain vendor relationships and drive service improvements
• Identify process improvements and share knowledge
• Support continuous learning in benefits and HR practices
• Monitor legislative changes affecting programs
• Understand MNP's business to provide relevant support
• Collaborate within the Human Capital team to achieve high performance

Skills

Bilingual EN/FR

Benefits experience

Leave case management

GBA certification

Excel advanced

Data analysis

Communication skills

Cross-functional collaboration

Education

Group Benefits Associate (GBA) 1 or 2

Tools

ServiceNow

SharePoint

Excel

HCMS

Job description

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our National Human Capital - Benefits team as a Benefits Advisor. This diverse team of professionals are dedicated to cultivating and fostering our firm's unique culture and values. As a trusted advisor, you'll develop, advise and facilitate best-in-class health, wellness, benefits and rewards programs, ensuring MNP continues to stand out as an employer of choice.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

• Provide responsive, bilingual (French/English) support to Team Members on all aspects of benefits and retirement savings programs, proactively identifying needs, clarifying complex scenarios, and guiding individuals to informed decisions
• Partner closely with external vendors to ensure high-quality service delivery, anticipating potential issues, addressing gaps, and maintaining alignment with service level agreements (SLAs)
• Draft, translate, and publish clear, engaging, and accurate benefits communications in French and English, tailoring messaging to diverse audiences and promoting understanding and action
• Collaborate cross-functionally to deliver seasonal campaigns (e.g., Annual Enrolment), strategic initiatives, and program launches, contributing insights and ensuring seamless execution
• Curate, enhance, and maintain SharePoint content to improve accessibility, usability, and relevance of benefits resources for Team Members
• Support mergers and acquisitions by conducting detailed benefits and retirement savings analyses, identifying risks and opportunities, and contributing to integration planning
• Manage and prioritize incoming inquiries through ServiceNow, applying sound judgment to triage, resolve, and elevate issues while maintaining service standards and responsiveness
• Facilitate end-to-end leave of absence case management, including consultation preparation, delivery, and follow-up, ensuring a consistent, thoughtful, and supportive experience for Team Members
• Support Annual Enrolment through the development and validation of financial models in Excel, and by leading thorough user acceptance testing (UAT) for system and plan changes
• Communicate effectively and confidently in both verbal and written formats, providing clear, accurate, and timely guidance on benefits and retirement savings as a trusted resource
• Produce and analyze time-sensitive monthly reports, leveraging Excel (e.g., formulas, pivot tables, data validation) to identify trends, reconcile discrepancies, and support decision-making
• Process employee data updates in the Human Capital Management System (HCMS) with accuracy and consistency, ensuring adherence to established processes and controls
• Prepare and validate monthly invoicing, allocate benefits and retirement costs accurately, and coordinate funding and remittance activities with Finance
• Track and reconcile premium payments for Team Members on leave of absence, ensuring timely follow-up and coordination of payroll deductions
• Conduct audits to verify eligibility, ensure data integrity, and identify areas for improvement or risk mitigation
• Maintain ongoing communication with vendors, monitoring performance and service outcomes while addressing issues and driving resolution as needed
• Identify opportunities to enhance processes, tools, and documentation, contributing practical recommendations and supporting implementation of improvements
• Participate in continuous learning and knowledge sharing to strengthen expertise in benefits, retirement savings, and broader HR practices
• Monitor and interpret changes in federal and provincial legislation, assessing impacts and supporting updates to programs and processes
• Build a strong understanding of MNP's business and services to deliver informed, relevant, and value-added support
• Work collaboratively within the Human Capital team, sharing knowledge, supporting peers, and contributing to a cohesive and high-performing team environment

Skills And Experience

• Written and verbal English and French language skills required
• At least four years of progressive experience in group benefits, including demonstrated absence and leave case management
• Completion of Group Benefits Associate (GBA) 1 or 2 considered an asset
• Strong analytical capabilities, with the ability to interpret data, identify trends, and support decision-making
• Advanced proficiency in Microsoft Excel (e.g., financial modeling, pivot tables, data analysis); strong working knowledge of Word and PowerPoint
• Demonstrated ability to manage competing priorities, exercise sound judgment, and deliver high-quality work with accuracy and attention to detail
• Effective communicator with the ability to influence, collaborate, and build strong working relationships across teams and with external partners

MyRewards@MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible 'Dress For Your Day' environment, firm sponsored social events and more! The annual salary range for this role is $80,000-$95,000

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!