Benefits Administrator

STRIVE Recruitment Inc.; Vancouver; On-site; CAD 55,000 - 65,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen Benefits Administrator, der in einem engagierten Team arbeitet, um hochwertige Dienstleistungen im Bereich Pensions- und Leistungsverwaltung zu bieten. In dieser Rolle sind Sie für die Bearbeitung von Mitgliedsanfragen, die Verwaltung von Ansprüchen und die Unterstützung des Teams verantwortlich. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem schnelllebigen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie. Das Unternehmen bietet Ihnen die Möglichkeit, wertvolle Erfahrungen in einem spezialisierten Bereich zu sammeln und einen positiven Einfluss auf die Mitglieder zu haben.

Qualifications

• Mindestens zwei Jahre Erfahrung in einer administrativen Rolle.
• Starke Teamplayer-Eigenschaften und Kundenorientierung.

Responsibilities

• Überwachung und Beantwortung von Mitgliedsanfragen.
• Verarbeitung von Ansprüchen und Verwaltung von Dokumenten.
• Allgemeine administrative Unterstützung für das Team.

Skills

Kundenservice

Microsoft Office

Formelberechnungen

Education

Abschluss in Verwaltung

Job description

STRIVE Recruitment Inc. provided pay range

This range is provided by STRIVE Recruitment Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$55,000.00/yr - CA$65,000.00/yr

Direct message the job poster from STRIVE Recruitment Inc.

Division Director | Corporate Administration + Accounting & Finance | Hiring Top Talent in the Greater Vancouver Area!

ABOUT US

STRIVE is a Vancouver based recruitment firm offering recruitment solutions in the specialist areas of Accounting Finance, Corporate Administration and Operations. We are passionate about recruitment at STRIVE and commit to offering an upfront, genuine and consultative approach to everything we do-which is a big reason as to why we have been successful. Our proactive recruitment approach allows us to uncover high calibre professionals for niche, specialized and what are often regarded as "hard to fill" roles. At the same time, our simple philosophy recognizes the need to fully understand every client and candidate's motivations, requirements and objective.

THE ROLE

We are partnering with a well-established organization that provides administrative services in support of employee benefit and retirement programs. They play a key role in delivering health and pension-related services to a large and dedicated member group across British Columbia.

In this role as Benefits Administrator, you’ll support a collaborative team focused on delivering high-quality pension and benefits services. Reporting to the Manager, Benefits Administration, you'll work in a dynamic, fast-paced environment where attention to detail and client service excellence are key. This is an excellent opportunity to gain hands-on experience in a specialized sector and contribute to impactful member services.

RESPONSIBILITIES

· Monitoring, answering, and forwarding questions from members to ensure timely responses

· Verifying claim information, returning incomplete claims with appropriate instructions to clients, distributing claims to staff for processing

· Completing personal information changes as requested by clients

· Preparing benefit mailouts, including weekly benefits cheques, monthly/annual pension statements, and member communications.

· Providing member earnings information to WorkSafe BC, as required

· Processing (logging, sorting, distributing, scanning) incoming and outgoing mail daily

· Assist in the processing of leave of absence requests for eligible members, where requested

· Assist in processing dental and health claims, or other administrative functions, where requested

· Drafting and mailing monthly status change notifications to members

· Support in managing office supplies within the established budget, managing invoices to ensure prompt payment

· Support in ensuring office machinery is properly maintained and functioning

· Providing general administrative support to the WEBC team as required

· Maintaining complete and accurate files

· Maintaining confidentiality of all documents and information related to member claims, including the physical security of documents and files.

REQUIREMENTS

· Minimum two years of experience in an administrative role that includes customer service

· Can do attitude, a strong team player.

· You are an energetic service-oriented representative looking for an opportunity to build a career within the benefits and pension field.

· You are known for your exceptional people skills and a customer focused outlook.

· You are an ambassador and team-player, understanding that you your actions impact not just customers but also the team members you work with.

· You are excited to contributing to an environment where the benefits and pension teams work collaboratively.

· Excellent working knowledge of Microsoft office applications

· Proficient with formula calculations both manually and in excel

· Interest in completing benefits administration training (e.g. CEBS designation) is preferred

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Human Resources

• Industries

  Insurance and Employee Benefit Funds

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