Benefits Administrator

GroupSource LP; Calgary; Hybrid; CAD 53,000 - 55,000; Full time

Benefits offered by this job

Flexible work options

Benefits and retirement plans

Wellness programs

Collaborative culture

Job summary

GroupSource LP is hiring a Benefits Administrator in Calgary. The role focuses on delivering exceptional client service during benefit processing and enrollment changes, with responsibility for monthly billing statements.

The position is hybrid, offering on-site and remote work a few days each week. The ideal candidate has 1–2 years of experience in claims or office administration, a post-secondary administrative qualification, and strong MS Office skills.

Qualifications

• 1–2 years of experience in claims administration, office admin, insurance, health sciences or related field.
• Post-secondary education in an administrative or related field.
• Proficient in Microsoft Office.
• Exceptional client service skills.
• Strong written and verbal communication.

Responsibilities

• Monitor, analyze, and manage enrollment changes in WEBS.
• Process monthly billing statements during the billing cycle.
• Identify errors on enrollment changes and coordinate corrections with clients.
• Complete daily billing administration tasks.
• Contribute to process improvements.
• Support other team members as needed.

Skills

Client service

Communication

Analytical thinking

Organizational skills

Attention to detail

Pressure management

Self-motivation

Education

Post-secondary education in an administrative field

Tools

Microsoft Office

Job description

At GroupSource, we believe great work starts with a strong foundation, built on purpose, people, and partnership. For over 40 years, we've partnered with Canadian organizations to design and administer affordable, customized group benefit plans. We're more than just a service provider; we're an extension of our clients, committed to delivering exceptional service with care and integrity.

That same commitment extends to our people. We put relationships first because when employees feel seen, supported, and empowered, everyone thrives. From your first day, you'll step into a collaborative, inclusive, and flexible environment where your voice matters and your growth is championed.

At GroupSource, our client-first mindset drives everything we do. You'll be part of a team that shows up for one another and for our clients, backed by a leadership team that listens, adapts, and leads with purpose. Together, we turn partnership into impact, delivering real results for our clients and meaningful experiences for our people.

Why This Role Matters

As a Benefits Administrator you are responsible for delivering exceptional client service during the processing of benefit and enrollment changes. The Benefit Administrators produce and deliver electronic monthly billing statements for their associated clients. If you are detail oriented, have exceptional client experience skills and have the ability to work well under pressure, this position is for you!

This is a hybrid role based out of our Calgary office, with flexibility to work on site and from home a few days each week.

What You'll Be Responsible For

• You will monitor, analyze, and manage enrollment changes in WEBS on a daily basis including the releasing of OneCards.
• You will be responsible for processing monthly billing statements accurately during the billing release period.
• You will identify errors on enrollment changes and work with the client to process any correction(s).
• You will be responsible for completing daily billing administration tasks as needed.
• You will contribute to the continuous improvement of business processes.
• You will assist other team members with their responsibilities as required.

What You Bring to the Table

• You have 1-2 years' experience in claims administration, office administration, insurance, health sciences or related field.
• You have Post-secondary education in an administrative or related field.
• You are proficient in Microsoft Office.
• You have exceptional Client Service skills.
• You have strong communication skills, both written and verbal.
• You have above average analytical, organizational and planning skills.
• You have a high level of accuracy and attention to detail.
• You have the ability to prioritize and must be able to manage multiple priorities in an environment of continuous change.
• You have the ability to work well under pressure, meet deadlines and adhere to departmental standards
• You are self-motivated and results oriented. You demonstrate good judgement with the ability to accomplish tasks expediently and with minimum supervision.

Compensation

At the time of this posting, the estimated annual base salary pay range for this position is $53,000-$55,000. Individual compensation within this range is determined by factors such as job-related skills, relevant experience, and education/training. This range reflects the annual base salary only pay and does not encompass our comprehensive total rewards and benefits, that we proudly offer.

Why Join GroupSource?

• Flexible work options designed to support your life, not just your job.
• Comprehensive group benefits, retirement savings plans, and health and fitness programs designed to support your overall wellness and lifestyle.
• Join a team where collaboration, inclusivity, and authentic relationships fuel our shared success every day.
• Whether you're building new skills or stepping into leadership, you'll find clear paths, personalized development, and leadership that champions your ambitions.
• Your work directly contributes to creating tailored solutions that empower Canadian organizations and improve the lives of their employees.
• Enjoy programs that recognize your hard work and support your wellness because thriving at work starts with feeling supported as a whole.

Accommodation and Inclusion

GroupSource is committed to equity, diversity, and inclusion. If you need accommodation during any stage of the hiring process, please let us know-we're here to help.