Beauty Manager

Shoppers Drug Mart Inc.; Vaughan; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in the retail sector seeks a Beauty Manager to oversee the Beauty department, drive sales, and ensure exceptional customer service. The ideal candidate will have a strong background in sales, leadership experience, and a passion for beauty products. Join a locally owned store and be part of a team that values community and customer care.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Qualifications

• Sales experience with a proven track record of achieving sales goals.
• Effective verbal and written communication skills.
• Previous experience in leading a team.

Responsibilities

• Manage resources of the Beauty department to maximize sales targets.
• Provide superior customer service and train staff to beauty sales standards.
• Mentor and motivate staff, creating a fun selling environment.

Skills

Planning

Judgment

Decision-making

Communication

Customer service

Job description

Join to apply for the Beauty Manager role at Shoppers Drug Mart

4 days ago Be among the first 25 applicants

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

To manage resources of the Beauty department in order to maximize and achieve sales targets.

The ideal Beauty Manager will:

• Drive a Passion for Results
• Provide Thought Leadership
• Analyze and solve problems
• Engage our People
• Build collaborative relationships
• Demonstrate Personal Leadership and Build trust

DUTIES & RESPONSIBILITIES:

SALES EXPECTATIONS:

• Utilize corporate Sales Tracking Tools and Dashboard to set sales goals and meet targets
• Selling to customers and coaching/mentoring staff in selling skills
• Ensure sales are maximized through effective sales techniques
• Ensure staff achieve productivity objectives

CUSTOMER SERVICE:

• Always put the Customer first and provide superior customer service
• Monitor and communicate CSI survey results and objectives with team members
• Actively model desired behavior with eClienteling to provide superior customer service
• Book appointments for events and manage the annual incremental event schedule
• Promote products through marketing and encourage use of the PC Optimum program
• Ensure staff are trained to beauty sales standards

TEAM LEADERSHIP:

• Mentor, coach, train, and motivate staff
• Create an environment where “selling is fun”
• Prepare performance appraisals in conjunction with the Front Store Manager
• Articulate and demonstrate “Blue Culture Principles” and C.O.R.E Values
• Foster an environment that supports these principles and values

OPERATIONS:

• Utilize corporate sales tools to continuously track sales
• Ensure Cosmetic Operating Standards are in place
• Identify “peak hours” and schedule shifts accordingly

QUALIFICATIONS:

• Planning, judgment, and decision-making skills
• Ability to think independently and make decisions related to customer needs
• Ability to act upon tasks and goals outlined by management
• Develop a yearly plan for personal development
• Work in conjunction with the Associate-Owner and Front Store Manager

EXPERIENCE:

• Sales experience with a proven track record of achieving sales goals
• Cosmetic experience
• Effective verbal and written communication skills
• Customer service oriented
• Previous experience in leading a team

The above statement reflects the general details necessary to describe the principal functions and duties for proper evaluation of the job, and shall not be construed as a detailed description of all work requirements inherent in the job.

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care about your patients, co-workers, customers, and community.

Shoppers Drug Mart recognizes Canada's diversity and strives to reflect this in its products, hires, and culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We uphold laws as part of our Code of Conduct, reinforcing our commitment to doing the right thing.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Retail