Beauty Manager

Shoppers Drug Mart; Brampton; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate Beauty Manager to lead their Beauty department. In this role, you will manage resources to maximize sales and ensure exceptional customer service. You'll drive results through effective team leadership, mentoring staff, and utilizing corporate sales tools. Join a community-focused store that values diversity and offers competitive pay, flexible schedules, and opportunities for personal development. If you thrive in a dynamic environment and are committed to excellence, this role is perfect for you.

Benefits

Purchase Discount Program

Flexible Schedules

Competitive Pay

Online Learning through Academy

Qualifications

• Proven sales experience with a track record of achieving goals.
• Effective verbal and written communication skills.

Responsibilities

• Manage resources of the Beauty department to maximize sales targets.
• Mentor, coach, train, and motivate staff.

Skills

Sales Techniques

Customer Service

Team Leadership

Problem Solving

Communication Skills

Education

High School Diploma

Experience in Cosmetic Industry

Tools

Sales Tracking Tools

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, keeping the customer at the center of everything you do.

Why this role is important?

SUMMARY:

To manage resources of the Beauty department to maximize and achieve sales targets.

The ideal Beauty Manager will:

• Drive a passion for results
• Provide thought leadership
• Analyze and solve problems
• Engage our people
• Build collaborative relationships
• Demonstrate personal leadership and build trust

DUTIES & RESPONSIBILITIES:

SALES EXPECTATIONS:

• Utilize corporate sales tracking tools and dashboards to set sales goals and meet targets
• Sell to customers and coach/mentor staff in selling skills
• Ensure sales are maximized through effective sales techniques
• Ensure staff achieve productivity objectives

CUSTOMER SERVICE:

• Always put the customer first and provide superior customer service
• Monitor and communicate CSI survey results and objectives with team members
• Model desired behaviors with eClienteling to provide superior customer service
• Book appointments for events and manage annual incremental event schedule
• Promote products through marketing and encourage use of the PC Optimum program
• Ensure staff are trained to beauty sales standards

TEAM LEADERSHIP:

• Mentor, coach, train, and motivate staff
• Create an environment where selling is fun
• Prepare performance appraisals in collaboration with the Front Store Manager
• Articulate and demonstrate “Blue Culture Principles” and “C.O.R.E Values”
• Foster an environment that supports these principles and values

OPERATIONS:

• Utilize corporate sales tools to continuously track sales
• Ensure Cosmetic Operating Standards are in place
• Identify peak hours and schedule shifts accordingly

QUALIFICATIONS:

• Planning, judgment, and decision-making skills
• Independent thinking and decision-making abilities for customer-related issues
• Ability to act upon tasks and goals outlined by management
• Develop a yearly personal development plan
• Work in conjunction with the Associate-Owner and Front Store Manager

EXPERIENCE:

• Proven sales experience with a track record of achieving goals
• Cosmetic industry experience
• Effective verbal and written communication skills
• Customer service orientation
• Experience in leading a team

The above statement describes the principal functions and duties necessary for proper job evaluation and is not a detailed list of all work requirements.

J2WRTL

J2WFSM

J2WCXM

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you work for a local business owner with the support of a national brand. Benefits include a purchase discount program, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work and find ways to care for your patients, co-workers, customers, and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities and strive to reflect the nation’s evolving diversity in products, staff, and culture. Accommodation is available upon request for applicants and colleagues with disabilities.

We believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

#EN

#FS #SDMR #ON