Base Area (Bourgeau) Attendant – Winter 2026/27

Canadian Rocky Mountain Resorts; Banff; On-site; CAD 25,000 - 34,000; Full time

Job summary

Canadian Rocky Mountain Resorts is seeking Bourgeau Attendants to direct traffic, answer guest questions, and maintain parking areas. This is a physical role with heavy lifting and long periods of standing, requiring coordination with base area departments and vendors.

Responsibilities include monitoring the base area and Sunshine Access Road, performing parking lot maintenance, directing vehicle flow, and assisting with waste disposal.

Qualifications

• Must be able to perform heavy lifting and long periods of standing.
• Good communication and guest service orientation.

Responsibilities

• Monitor Bourgeau base area, parking lot and Sunshine Access Road.
• Perform routine maintenance of parking lots and keep areas clean; mitigate hazards and water issues.
• Direct traffic in and out of the lot and coordinate parking of vehicles.
• Assist with waste and material pickup/disposal for the resort (recycling, garbage, waste).
• Perform routine pickups/drop offs in local area (equipment, supplies, mail).
• Inspect vehicles/equipment and carry out basic maintenance as needed.
• Report incidents and deficiencies to the appropriate departments.
• Other duties may be requested and assigned.

Job description

Bourgeau Attendants provide an outstanding experience for our guests. They are responsible for directing all traffic control for arriving vehicles as well as answering any guest queries. They also maintain the parking lots and surrounding areas by plowing snow and removing garbage. This is a physical position that requires heavy lifting and long periods of standing. Attendants report to the Bourgeau Services Supervisor and Assistant Supervisor, and liaise frequently with Vehicle Maintenance, Transportation, all base area departments, vendors, and manufacturers.

Job Functions

• Monitoring of Bourgeau base area, parking lot and Sunshine Access Road.
• Routine maintenance of the parking lot areas as needed, including maintaining cleanliness and mitigating hazards and safety concerns e.g., water control, snow management, walkways.
• Traffic control in and out of the lot, including coordinating the parking of vehicles.
• Assisting with waste/material pickup and disposal for the entire resort e.g., recycling, domestic garbage, and industrial waste.
• Performing routine pickups/drop offs in the local area e.g., equipment, supplies, mail.
• Perform commercial vehicle/equipment inspections/basic maintenance as needed.
• Timely and accurate incident/deficiencies reporting to appropriate departments/personnel.
• Other duties may be requested and assigned.