Transportation Dispatcher – Winter 2026/27

Canadian Rocky Mountain Resorts; Banff; On-site; CAD 52,000 - 76,000; Full time

Job summary

Canadian Rocky Mountain Resorts seeks a Transportation Dispatcher to support the Banff Sunshine Transportation Center, coordinating safe, reliable transportation for team members and guests while ensuring smooth daily operations for the Transportation Department.

You will relay information about traffic and road conditions, monitor radio communications, and assist the Supervisor, Foreman and drivers. The role requires teamwork and a commitment to safety and service excellence.

Qualifications

• Experience coordinating transportation operations preferred.
• Strong communication skills and ability to relay information accurately.
• Willingness to assist in training and other department duties.

Responsibilities

• Coordinating, organizing, and allocating transportation units e.g., pick ups/drops offs, fueling, cleaning.
• Relaying information e.g., traffic, road conditions or changes, emergency procedures.
• Controlling and monitoring radio communications.
• Providing support to Supervisor, Assistant Supervisor, and Foreman.
• Assist in training of team members e.g., bus hosts, drivers.
• Willing and able to perform all department duties and tasks, when required.

Skills

Coordination

Communication

Radio communications

Job description

Description

The Transportation Dispatcher maintains an efficient and professional communications system for the Resort's Transportation Department, enhancing the user experience through coordinating the safe, reliable, and efficient transportation of team members and guests. This role additionally acts as administrator for the department and works primarily out of the Banff Sunshine Transportation Center. The Transportation Dispatcher reports to the Transportation Supervisor or designate, and liaises closely with the entire department, other mountain operations departments (primarily at the Bourgeau Base area), transportation users, contractors, and vendors.

Job Functions

• Coordinating, organizing, and allocating transportation units e.g., pick ups/drops offs, fueling, cleaning.
• Relaying information e.g., traffic, road conditions or changes, emergency procedures.
• Controlling and monitoring radio communications.
• Providing support to Supervisor, Assistant Supervisor, and Foreman.
• Assist in training of team members e.g., bus hosts, drivers.
• Willing and able to perform all department duties and tasks, when required.

Administrative and Reporting Responsibilities

• Overseeing and maintaining timely completion of documentation e.g., dispatch logs, employee training requirements and checklists, inspections.
• Communicating and adhering to company initiatives, policies, procedures, relevant legislation, and manufacturer guidelines.
• Assisting in timely and accurate incident/deficiencies reporting to appropriate departments/personnel.
• Other duties may be requested and assigned from time to time.