Bartender | Part-Time | TD Coliseum

Oak View Group; Hamilton; On-site; CAD 2,000,275 - 2,848,876; Part time

Benefits offered by this job

Pension matching

Job summary

A leading venue management company is hiring a Bartender in Hamilton, Ontario. This role involves the service of alcoholic and non-alcoholic beverages, ensuring compliance with all regulations. Applicants must have bartending experience and excellent communication skills. The position offers $17.60 CAD per hour, is tip eligible, and requires a flexible schedule including nights and weekends. Join a vibrant team dedicated to exceptional guest service at a newly renovated venue, TD Coliseum, set to open in Fall 2025.

Qualifications

• At least six months of bartending experience.
• Proficiency in cash handling and customer service.
• Ability to manage a flexible work schedule including nights and weekends.

Responsibilities

• Provide excellent guest service and adhere to company standards.
• Serve alcoholic beverages and verify guest IDs as required.
• Maintain cleanliness and organization of the work station.

Skills

Bartending experience

Cash handling

Interpersonal skills

Communication skills

Ability to prioritize tasks

Education

Smart Serve certification

Job description

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360‑degree solution set for a collection of world‑class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Bartender is responsible for the service of all beverages, both alcoholic and non‑alcoholic. They must be personable, professional and able to work in an ever changing fast‑paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly rate of $17.60 CAD and is tip eligible.

Benefits for Part‑Time roles

Pension matching.

EVERGREEN ROLE

Applications are accepted on an ongoing basis; there is no application deadline.

About The Venue

TD Coliseum in Hamilton, ON — $280 million renovation. The project will transform the facility into an 18,000‑seat capacity venue with a reimagined facade, premium seating, enhanced acoustics, improved sightlines, upgraded concourses, optimized clubs and suites and artist lounges. The newly modernized venue will join a rapidly growing southwestern Canadian marketplace with the ability to accommodate larger shows alongside Toronto’s Scotiabank Arena. Opening in Fall 2025.

Responsibilities

• Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co‑workers and uniform standards.
• Follow the bar pre‑shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including provincial regulations pertaining to the distribution of alcohol.
• Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
• Must pour drinks responsibly in accordance with company standards for serving size.
• Must check guest’s ID in accordance with provincial regulations to verify minimum age requirement for the purchase of alcoholic beverages.
• Must communicate a cut‑off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de‑escalate intoxicated guest situations and if a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision‑making.
• Request additional product or restock product as required.
• Ability to handle cash/credit transactions accurately is required.
• Employee is responsible for issued bank at his/her bar.
• Maintains clean and sanitary work station at all times.
• Ensures bar equipment is clean & well maintained.
• Other duties as assigned such as set‑up and breakdown of bar equipment as required and assisting with organization of the cooler.

Qualifications

• Six months or more experience bartending.
• Accurate cash handling skills.
• Ability to prioritize tasks in a fast‑paced environment.
• Ability to be self‑directed while working in a team‑oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule including nights, weekends and long hours.
• Smart Serve certification required.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.