Barista

Dexterra; Charlottetown; On-site; CAD 18,000 - 23,000; Full time

Job summary

Dexterra Group operates Samuel’s Café within the UPEI campus library, seeking a friendly Café Attendant to independently run the cafe, prepare crafted beverages, and serve fresh baked goods to students, staff and visitors.

You will manage customer transactions, maintain a clean space, and ensure fast, friendly, consistent service in a busy campus setting.

Qualifications

• Strong customer service and communication skills.
• Able to work independently in a fast-paced café.
• Experience in café, food service or hospitality is a plus.
• Food safety certification is an asset.

Responsibilities

• Operate Samuel’s Café independently during assigned shifts.
• Provide friendly, professional and engaging customer service.
• Prepare and serve crafted hot and cold beverages.
• Serve and merchandise baked goods, soups, pizzas and other café offerings.
• Process customer orders and payments accurately.
• Maintain consistent food and beverage quality and presentation.
• Keep the café, service areas and equipment clean, organized and well stocked.
• Monitor inventory and recognize when products or supplies need to be replenished.
• Prepare for busy periods by looking ahead and completing tasks proactively.
• Respond quickly and professionally to customer questions, concerns and special requests.
• Troubleshoot day-to-day operational issues and know when to elevate concerns.
• Follow all food safety, sanitation and workplace safety procedures.

Skills

Customer service

Communication

Independence

Multitasking

Problem-solving

Time management

Tools

POS systems

Job description

WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

Position Overview

Samuel’s Café, located within the UPEI campus library, is looking for a friendly, energetic and dependable Café Attendant to independently operate the café and provide an exceptional experience for students, staff and visitors.

This is a highly customer-facing role where you will be responsible for running the café independently, preparing crafted hot and cold beverages, serving fresh baked goods, soups and pizzas, maintaining a clean and inviting space, and ensuring customers receive fast, friendly and consistent service.

The ideal candidate is confident working independently, comfortable in a fast-paced environment, and able to think ahead, prioritize tasks and solve problems as they arise.

Key Responsibilities

Operate Samuel’s Café independently during assigned shifts

Provide friendly, professional and engaging customer service

Prepare and serve a variety of crafted hot and cold beverages

Serve and merchandise baked goods, soups, pizzas and other café offerings

Process customer orders and payments accurately

Maintain consistent food and beverage quality and presentation

Keep the café, service areas and equipment clean, organized and well stocked

Monitor inventory and recognize when products or supplies need to be replenished

Prepare for busy periods by looking ahead and completing tasks proactively

Respond quickly and professionally to customer questions, concerns and special requests

Troubleshoot day-to-day operational issues and know when to elevate concerns

Follow all food safety, sanitation and workplace safety procedures

Complete opening, closing and daily operational duties as required

Help create a welcoming atmosphere within the UPEI campus library

Support promotions, specials and café initiatives as needed

What We’re Looking For

Strong customer service and communication skills

Comfortable working independently and taking ownership of the café

Ability to work efficiently in a fast-paced environment

Strong organizational and time-management skills

Ability to multitask and prioritize during busy periods

A proactive mindset with the ability to look ahead and anticipate what needs to be done

Strong problem-solving and decision-making skills

Positive, approachable and professional personality

Comfortable handling cash, POS systems and customer transactions

Previous café, food service, hospitality or customer service experience is an asset

Food safety certification is an asset

The Ideal Candidate

You are someone who enjoys interacting with people and takes pride in creating a great customer experience. You don't wait to be told what needs to be done. You notice when the café is getting busy, when stock is running low or when something needs attention, and you take action.

Because this location is operated independently, initiative, reliability, problem-solving and the ability to stay organized without direct supervision are essential.

Additional Information

Why Join Us?

This is an opportunity to help shape and grow the pastry program within one of UPEI's largest food service operations. The Pastry Chef will have the creative freedom to contribute ideas, develop new products, support multiple areas of the business, and help establish a stronger identity for scratch‑made baking and pastry across campus.

This isn't simply a dining hall pastry position. It's an opportunity to build and lead a campus-wide pastry and bakery program.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Special needs accommodation is available at all stages of the application process upon request.

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