Banquet Supervisor

Springcreekcareers; Canmore; On-site; CAD 42,000 - 68,000; Full time

Benefits offered by this job

Benefits after 6 months of full-time

Staff events

Discounts at Spring Creek and local b

Perkopolis discount program

Professional development support

On-site staff accommodation

Job summary

Spring Creek in Canmore is seeking a Banquet Supervisor to lead the banquet team, including servers and bartenders, ensuring efficient operations for events in a high-volume setting.

You will direct daily activities, monitor food quality, and supervise staff performance while maintaining service standards. A ProServe certificate and 2+ years in banquets/events are required.

Qualifications

• A minimum of a high school diploma or equivalent is required.
• Excellent verbal, written and computer system skills.
• A minimum of 2+ years’ experience in banquets and/or events with supervisory or management skills.
• A ProServe certificate is required.

Responsibilities

• Supervise event staff and direct daily activities of banquet team.
• Ensure food quantities and quality meet guests’ expectations.
• Ensure all work is completed in a timely manner.
• Record usage and waste for events.
• Review BEOs to confirm setup and requirements are complete.
• Coordinate with the group coordinator to ensure smooth functions and requests are met.
• Train new staff according to department standards.
• Conduct performance reviews and manage team performance.

Skills

Staff supervision

Leadership

Communication

Event coordination

Education

High School Diploma or equivalent

ProServe certificate

Job description

About the role

The Banquet Supervisor is responsible for supervising the banquet team including banquet servers and banquet bartenders. A Banquet Supervisor provides leadership, direction, and guidance to the team, ensuring the function is running smoothly and efficiently.

What you'll do

• Supervise event staff
• Direct the daily activities of staff members in the banquet department
• Ensure food quantities and quality is met before it is served to guests
• Ensure all work is completed in a timely manner
• Record usage and waste
• Review BEO’s to ensure set up and requirements are complete
• Follow up with group coordinator to ensure functions are running smoothly and all requests have been met
• Train new staff members according to the requirements set out by the department manager
• Conducts performance reviews and performance management of team

What we're looking for

A minimum of a high school diploma or equivalent is required. The person in this role must have excellent verbal, written and computer system skills. A minimum of 2+ years’ experience in banquets and/ or events with outstanding supervisory or management skills and extensive hands-on experience. A ProServe certificate is required.

Perks and details

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.