Banquet Services Supervisor

Montreal Marriott Chateau Champlain; Montreal (administrative region); On-site; CAD 59,000 - 72,000; Full time

Benefits offered by this job

Group insurance

Personal days

Vacation days

Job summary

Montreal Marriott Château Champlain is seeking a Banquet Manager to oversee planning, organization, and service of all banquet events at our downtown Montreal hotel. You will supervise staff, ensure customer satisfaction, and manage inventory and scheduling in alignment with collective agreements.

We value leadership, bilingual communication, and a strong sense of service. The role requires at least one year in a similar position, and familiarity with Micros, CiTy, and Synerion systems;

Qualifications

• Recognized diploma from tourism/hotel school or equivalent.
• Minimum one year of experience in a similar position.
• Bilingual in French and English, both spoken and written.

Responsibilities

• Manage the planning, organization, management and control of Banquet events.
• Ensure complete customer satisfaction by collecting feedback and addressing complaints.
• Supervise service, inspect service areas and ensure compliance with department procedures.
• Supervise, train, evaluate and encourage the performance of all employees.
• Plan schedules according to the collective agreement and manage workforce accordingly.
• Apply the hotel service standards and maintain hygiene/safety standards at work.
• Maintain inventory of equipment and its storage.

Skills

Leadership

Customer service

Organization

Staff supervision

Scheduling

Multitasking

Education

Diploma in tourism/hotel management

Tools

Micros

CiTy

Synerion

Job description

Montreal Marriott Château Champlain is seeking a Banquet Manager to oversee planning, organization, and service of all banquet events at our downtown Montreal hotel. You will supervise staff, ensure customer satisfaction, and manage inventory and scheduling in alignment with collective agreements.

We value leadership, bilingual communication, and a strong sense of service. The role requires at least one year in a similar position, and familiarity with Micros, CiTy, and Synerion systems;