Banquet Operations Lead — Montreal Hotel (Benefits)

RestoJobs; Montreal; On-site; CAD 59,000 - 72,000; Full time

Benefits offered by this job

Group insurance (life, disability, and

Medical and dental coverage

Vision care

Employee Assistance Program

Personal days and vacations

Job summary

Tidan is hiring a Banquet Supervisor for a premier Montreal hotel. You will manage banquet events, supervise service staff, ensure customer satisfaction, and enforce service standards with a focus on teamwork and operational excellence.

The role requires a diploma in tourism/hospitality or equivalent, with at least one year in a similar position, and bilingual French/English communication. Day, evening, and weekend availability is expected, in a fast paced hotel environment.

Qualifications

• Recognized diploma from a tourism and/or hotel school (or equivalent) or equivalent professional experience.
• Minimum of 1 year in a similar position and establishment.
• Bilingual French and English is required.

Responsibilities

• Plan, organize and control banquet events.
• Ensure customer satisfaction and handle complaints when needed.
• Supervise service areas and ensure compliance with procedures.
• Lead and evaluate staff; train and motivate team.
• Create work schedules per collective agreement and manage staffing.
• Apply hotel service standards and hygiene/safety regulations.
• Maintain inventory and coordinate requisitions for dishes, alcohol, and stock.
• Act as on-site reference for invoicing, inventory, and equipment handling.

Skills

Food & beverage service

Leadership

Autonomy

Customer service

Organization

Union experience

Scheduling

Micros

CiTy

Synerion

Education

Diploma in tourism/hotel management

Job description

Tidan is hiring a Banquet Supervisor for a premier Montreal hotel. You will manage banquet events, supervise service staff, ensure customer satisfaction, and enforce service standards with a focus on teamwork and operational excellence.

The role requires a diploma in tourism/hospitality or equivalent, with at least one year in a similar position, and bilingual French/English communication. Day, evening, and weekend availability is expected, in a fast paced hotel environment.