Banquet Server

Rosewood Hotel Group; Vancouver; On-site; CAD 25,000 - 34,000; Full time

Job summary

Rosewood Hotel Georgia in Vancouver is seeking a Banquet Server to illuminate events with polished service and meticulous attention to detail. You will set up banquet rooms, assist with weddings, conferences and receptions, and deliver professional food and beverage service in line with luxury standards.

The role requires a minimum of 2 years in a banquet setting, strong English communication, and knowledge of food and safety guidelines.

Qualifications

• 2+ years of banquet server experience in luxury or high-end hotels.
• Excellent communication and interpersonal skills; ability to multitask.
• Strong attention to detail and teamwork in fast-paced events.

Responsibilities

• Set up banquet rooms, tables, linens and service stations according to event specs.
• Review BEOs, understand event requirements, menus and timelines.
• Welcome guests and provide professional food and beverage service for events.
• Serve food and beverages following standards and presentation guidelines.
• Maintain knowledge of menus, ingredients and dietary needs.
• Coordinate with kitchen/bar teams and other servers for timely service.
• Ensure sanitation and safety throughout events and clean up after.

Skills

Banquet experience

Customer service

Food knowledge

English fluency

Education

High School Diploma

Tools

Serving It Right Certificate

FoodSafe knowledge

Job description

ABOUT ROSEWOOD HOTEL GEORGIA

Rosewood Hotel Georgia combines the grandeur of the Roaring Twenties with contemporary design in the heart of Vancouver. First opened in 1927, the legendary award-winning hotel has been meticulously restored to its place as one of the most prominent hotels worldwide. Providing a flawless combination of legacy with luxury, Rosewood Hotel Georgia features 156 guestrooms and suites, award-winning dining, and Sense, a Rosewood Spa - the only 2 Key Michelin rated Hotel in Vancouver Canada, and the only city Hotel. For generations, guests have indulged in Hotel Georgia’s charming ambience, remarkable service and landmark location.

THE IMPACT OF THIS ROLE

Banquet Server will be responsible for the setting, serving and tearing down of the banquet functions as directed by the banquet event orders and departmental standards. Must remain professional at all times maintaining courteous service at the highest level. Also assists in the maintenance of the Banquet area and equipment. Must be an energetic individual who works efficiently during each shift.

KEY RESPONSIBILITIES

• Set up and prepare banquet rooms, tables, chairs, linens, place settings, and service stations according to event specifications.
• Review Banquet Event Orders (BEOs) and understand event requirements, menus, timelines, and guest expectations.
• Welcome and assist guests throughout weddings, conferences, meetings, receptions, and other events.
• Provide professional food and beverage service, including plated meals, buffets, receptions, and cocktail functions.
• Serve food and beverages efficiently while following established service standards and presentation guidelines.
• Maintain knowledge of menus, ingredients, beverages, and special dietary or allergy requirements.
• Communicate guest requests and special requirements to supervisors and kitchen/bar teams.
• Clear and reset tables while maintaining cleanliness and organization throughout the event.
• Assist with banquet room breakdown, equipment removal, and proper storage of banquet supplies after events.
• Maintain high standards of sanitation, cleanliness, and workplace safety.
• Handle guest concerns professionally and elevate issues to the Banquet Supervisor or Manager when required.
• Coordinate with other banquet servers and departments to ensure smooth event operations and timely service.
• Assist with inventory, restocking, polishing glassware/cutlery, and preparing service equipment.
• Follow hotel policies, service standards, and health and safety regulations.
• Provide courteous, attentive, and personalized service to guests while maintaining a professional appearance.

CRITICAL SKILLS & QUALIFICATIONS

• Experience: Must have 2 years experience as a banquet server in a luxury or ultra luxury hotel.
• Education: High School Diploma
• General Skills: Must be able to perform job functions with speed and accuracy. Ability to prioritize, organize and follow directions thoroughly. Must be a clear thinker, remaining calm and resolving problems using good judgment. Individual must be highly motivated and possess excellent communication and interpersonal skills and work cohesively with co-workers as part of a dynamic team. Must display excellent attention to detail and has a proven ability to work under minimal supervision during high volume situations. Candidate must demonstrate initiative, with the ability to anticipate guests’ needs. Knowledge of function preparation and room set-ups will be considered a strong asset.
• Technical Skills: Serving it Right Certificate required; Knowledge of FoodSafe. Organizational skills; Responsibility, Must demonstrate initiative and team work. Knowledge of food, wine and menu items; Knowledge of Hotel emergency & safety policies/procedures. Must have demonstrated excellent interpersonal skills, be well-organized and work effectively under pressure with minimal supervision. Must have excellent conflict resolution skills.
• Language: Required to speak, read and write English, with fluency in other languages preferred.
• Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
• Licenses & Certifications: Serving it Right Certificate; Knowledge of FoodSafe

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Others

• While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

The pay scale for this position is between $18.34 and $24.87/hour plus tips. This is the pay range for this position that the Hotel reasonably expects to pay.