Banquet Captain - Guest Experience Lead (Part-Time)

CMC Hotels; Raleigh; On-site; CAD 35,000 - 55,000; Part time

Benefits offered by this job

Competitive wages based on experience

Paid Vacation

Holiday Pay

Virtual Health Services

401K

Incentive Programs

Hilton Hotel discounts

Job summary

CMC Hotels is seeking a part-time Banquet Captain for its DoubleTree Raleigh Midtown location. The role involves leading set-up, service, and breakdown of banquet events across 3,500 sq. ft.

of meeting space, coordinating with kitchen staff, and ensuring guest satisfaction. Responsibilities include greeting guests, managing event flow, and supervising staff during functions. Candidates should have banquet service experience and strong communication skills; ServSafe is a plus.

Qualifications

• One-year experience in banquet service or set-up.
• Strong communication skills when interacting with guests and leading others.
• Push or lift items weighing up to 75 pounds (tables, chairs, trays).

Responsibilities

• Lead the set-up and break-down, and/or service and clean up, of banquet functions, following BEO orders.
• Work closely with kitchen staff to communicate speed of service, client numbers, and special requests.
• Greet guests upon arrival and respond to guest requests in a prompt and professional manner.
• Participate in pre-function meeting and review all information pertinent to service and set up of group.
• Inspect function areas for cleanliness, attractiveness, and proper layout.
• Ensure proper storage of banquet inventory and equipment.

Skills

Banquet experience

Communication skills

Physical stamina

ServSafe certification

Job description

CMC Hotels is seeking a part-time Banquet Captain for its DoubleTree Raleigh Midtown location. The role involves leading set-up, service, and breakdown of banquet events across 3,500 sq. ft.

of meeting space, coordinating with kitchen staff, and ensuring guest satisfaction. Responsibilities include greeting guests, managing event flow, and supervising staff during functions. Candidates should have banquet service experience and strong communication skills; ServSafe is a plus.