Banking IT End-User Support Analyst - Field Tech

emergiTEL Inc.; Edmonton; On-site; CAD 48,000 - 62,000; Full time

Job summary

emergiTEL Inc. is hiring an End-User Support Analyst to support a client in the financial services industry. The role focuses on hands-on technical assistance, hardware deployment, and ensuring workstation and peripheral equipment are secure and compliant across bank branches.

Travel is required and the position is a 9-month contract, with pay rate information provided as part of the offer details.

Qualifications

• Provide hands-on technical assistance to end users.
• Support hardware deployment and maintenance across branches.
• Ensure workstation hardware, teller desks, peripheral equipment are secure and compliant.

Responsibilities

• Support CRU implementation-related activities.
• Report to Delivery Lead of Technology Experience.
• Ensure team members feel comfortable with their devices.
• Travel will be required.

Skills

Hands-on technical support

Hardware deployment

Infrastructure maintenance

Banking sector knowledge

Job description

emergiTEL Inc. is hiring an End-User Support Analyst to support a client in the financial services industry. The role focuses on hands-on technical assistance, hardware deployment, and ensuring workstation and peripheral equipment are secure and compliant across bank branches.

Travel is required and the position is a 9-month contract, with pay rate information provided as part of the offer details.