Banking Customer Experience Specialist

TD; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Sherbrooke, Quebec is seeking a professional to enhance customer experience and efficiently handle financial transactions. The ideal candidate will possess excellent customer service skills, a High School diploma, and a passion for problem-solving. This role supports business objectives through collaboration and dedication to service excellence, promising growth opportunities within a thriving environment.

Benefits

Health and well-being benefits

Savings and retirement programs

Career development opportunities

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Post-Secondary or Undergraduate degree (in related field) preferred.

Responsibilities

• Create exceptional customer experience with every interaction.
• Complete financial transactions accurately and efficiently.
• Assist with resolving customer concerns.

Skills

Customer service skills

Financial transactions

Problem-solving

Education

High School diploma

Post-Secondary or Undergraduate degree (preferred)

Job description

A leading financial institution in Sherbrooke, Quebec is seeking a professional to enhance customer experience and efficiently handle financial transactions. The ideal candidate will possess excellent customer service skills, a High School diploma, and a passion for problem-solving. This role supports business objectives through collaboration and dedication to service excellence, promising growth opportunities within a thriving environment.