Banking Client Experience Advisor

TD; Gaspé; On-site; CAD 32,000 - 39,000; Full time

Job summary

TD Canada Trust in Gaspé, Quebec invites applications for a frontline Customer Service Representative role. You will handle deposits, bill payments, and basic banking transactions while advising customers on TD products and services.

You’ll work to ensure accurate processing and a positive customer experience in a busy branch environment. The successful candidate will have a High School diploma or equivalent, strong MS Office skills, and the ability to communicate clearly and courteously.

Qualifications

• HS diploma or 1+ years relevant experience.
• Strong admin, organizational, planning and time management skills.
• Proficient in MS Office and internet.
• Clear communication, calm and courteous demeanor.

Responsibilities

• Process financial transactions per procedures and regulations.
• Assess customer needs and recommend banking solutions.
• Respond to and resolve customer concerns with standard procedures.
• Achieve goals by promoting banking solutions and completing processes accurately.
• Provide clear, professional guidance on banking solutions and processes.

Skills

MS Office

Communication

Time management

Customer service

Education

High School diploma

Undergraduate degree or equivalent asset

Job description

TD Canada Trust in Gaspé, Quebec invites applications for a frontline Customer Service Representative role. You will handle deposits, bill payments, and basic banking transactions while advising customers on TD products and services.

You’ll work to ensure accurate processing and a positive customer experience in a busy branch environment. The successful candidate will have a High School diploma or equivalent, strong MS Office skills, and the ability to communicate clearly and courteously.