Banking Client Advisor — Digital Solutions & Growth

RBC; Uxbridge; On-site; CAD 42,000 - 62,000; Full time

Job summary

RBC is seeking a client-focused banking professional in Uxbridge, Ontario. You will engage with clients in-branch and the community, educate them on digital banking, and guide them through a full range of financial transactions. You will collaborate with RBC partners to maximize opportunities and deliver memorable client experiences.

The role emphasizes active listening, problem-solving, and a strong sales orientation, with a flexible approach to support clients across all business hours.

Qualifications

• Must have a client-first mindset with a track record in a target-driven sales environment.
• Strong problem-solving and interpersonal skills to build relationships.
• Comfort with digital tools and platforms across devices.
• Excellent communication and active listening to identify client needs.

Responsibilities

• Engage with clients in-branch and in the community to uncover banking needs and referrals.
• Educate clients using digital banking tools to enhance the customer experience and drive sales.
• Assist clients with a full range of financial transactions and respond to inquiries.
• Actively listen to clients to understand individual financial goals and offer tailored solutions.
• Resolve client banking issues proactively and follow up to ensure satisfaction.
• Collaborate with RBC partners to optimize opportunities and referrals.

Skills

Client education

Digital literacy

Relationship building

Communication

Problem solving

Sales orientation

Flexibility

Active listening

Job description

RBC is seeking a client-focused banking professional in Uxbridge, Ontario. You will engage with clients in-branch and the community, educate them on digital banking, and guide them through a full range of financial transactions. You will collaborate with RBC partners to maximize opportunities and deliver memorable client experiences.

The role emphasizes active listening, problem-solving, and a strong sales orientation, with a flexible approach to support clients across all business hours.