Banking Centre Leader: Client Experience & Growth

CIBC; Toronto; On-site; CAD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Employee assistance programs

MomentMakers recognition

Job summary

CIBC is seeking a people-focused leader to guide a Personal and Business Banking team in Toronto, delivering exceptional client experiences and achieving revenue targets. This on-site, full-time role requires hiring, developing, and coaching high-performing professionals across banking centres within a reasonable travel distance.

You will own client relationships, lead with accountability, and model the bank's values while ensuring compliance and operational excellence.

Qualifications

• Experience leading a team of financial services professionals and driving client outcomes.
• Proven ability to hire, develop and coach staff to meet goals.
• Strong client-centric mindset with focus on relationship building.

Responsibilities

• Lead and coach a high-performing Banking Centre team to deepen client relationships.
• Drive revenue growth while maintaining risk and compliance discipline.
• Coordinate with partners to maximize market opportunities across banking centres.

Skills

Client experience

Leadership

People management

Financial services

Job description

CIBC is seeking a people-focused leader to guide a Personal and Business Banking team in Toronto, delivering exceptional client experiences and achieving revenue targets. This on-site, full-time role requires hiring, developing, and coaching high-performing professionals across banking centres within a reasonable travel distance.

You will own client relationships, lead with accountability, and model the bank's values while ensuring compliance and operational excellence.