Bakery/Deli Clerk

Kroger Mountain View Foods; Ontario; On-site; CAD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to enhance customer experiences through exceptional service. This role involves preparing and presenting fresh bakery and deli products while maintaining a clean and safe environment. You'll engage with customers, offering product samples and informing them about specials, all while adhering to food safety regulations. With opportunities for part-time roles and career growth, this position is perfect for those passionate about food and customer service. Join a diverse team dedicated to creating memorable experiences for customers and communities.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Associate discounts

Tuition reimbursement

Employee Assistance Program

Qualifications

• Customer service skills are essential for creating a welcoming environment.
• Effective communication and basic math knowledge are required.

Responsibilities

• Prepare bakery/deli items per customer requests using proper equipment.
• Maintain cleanliness and safety standards in the department.
• Monitor inventory and stock conditions, ensuring product freshness.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

High School Diploma

Tools

Bakery equipment

Kitchen utensils

Food temperature logs

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products, correct portion sizes, and prevent shrink.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Properly prepare, package, label, and inventory ingredients.
• Check product quality for freshness, review "sell by" dates, and take appropriate action.
• Use kitchen equipment like stoves, scales, fryers, steamers, and robots.
• Label, stock, and inventory merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay current with ads and promotions.
• Maintain product knowledge and respond to customer questions.
• Monitor inventory and stock conditions, noting discrepancies.
• Ensure proper temperature maintenance and logs.
• Create a welcoming environment for customers.
• Follow all food safety regulations and guidelines.
• Practice safety procedures and report unsafe conditions.
• Inspect equipment and notify management of repairs.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment and manage conflicts respectfully.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. We serve Ralphs customers in over 180 stores across the state. As part of Kroger, we value diverse teams passionate about food and people, aiming to create memorable experiences for customers and communities. We prioritize respect, honesty, integrity, diversity, inclusion, and safety.

We offer opportunities for part-time roles or new careers, supporting your growth and success. Apply today to join our Ralphs family!

Qualified applications with arrest or conviction records will be considered per the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. For reasonable accommodations during the application process, call 844-849-7136 or contact store management.

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support via Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Growth potential through training and career pathways.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Dairy Product Manufacturing