Baker

Farm Boy; Ottawa; On-site; CAD 21,000 - 26,000; Full time

Job summary

Farm Boy in Ontario is seeking a team member to contribute to a high-quality shopping experience for customers. You will assist customers, process purchases, handle alcohol when required, and keep the store areas clean and safe.

Ideal candidates have strong customer service, math skills, and the ability to work with minimal supervision. English fluency is required with French as an asset; weekend/evening availability is preferred.

Qualifications

• Superior customer service, organizational and interpersonal skills.
• Minimum age 18 to handle alcohol and Smart Serve training or willingness to complete.
• Experience in a retail environment or an equivalent education/experience is an asset.
• Strong mathematical skills with high accuracy and attention to detail.
• Ability to work with little supervision and maintain quality and cleanliness.
• Team-oriented with clear, effective written and spoken communication.
• Flexible schedule including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Responsibilities

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Handle customer questions or comments confidently with product knowledge.
• Process customer purchases, collect tenders, and bag items according to Farm Boy standards.
• May be required to handle or sell alcohol.
• Learn product codes and apply them accurately when processing orders.
• Balance all tenders received.
• Answer and direct incoming phone calls as necessary.
• Keep work areas clean and safe; perform general housekeeping including cart retrieval.
• Comply with Health and Safety, Food Safety and equipment policies.
• Undertake other related duties as needed.

Skills

Customer service

Organizational skills

Interpersonal skills

Age 18+ for alcohol

Retail experience

Mathematical skills

Attention to detail

Teamwork & communication

Flexible schedule

English + French asset

Job description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

Job Description

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilizing Farm Boy Service Standards, process all customer purchases, collect the accurate tenders and bag the purchased items.
• May be required to handle or sell alcohol.
• Responsible for learning product codes and applying them in a timely and accurate manner when processing customer orders.
• Responsible for balancing all tenders received.
• Answer and direct incoming phone calls as necessary.
• Keep the work, storage and store front areas clean and safe at all times by performing general “housekeeping” as required, including cart retrieval from the parking area.
• Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
• May be requested to undertake other related duties on a periodic basis.

Qualifications

• Superior customer service, organizational and interpersonal skills.
• If at a location that sells alcohol, must be a minimum of 18 years of age to handle alcohol and have successfully completed Smart Serve or a willingness to complete as this location sells alcohol.
• Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
• Strong mathematical skills with a high degree of accuracy and attention to detail.
• Ability to work with little supervision with a high standard for quality and cleanliness.
• Ability to work in a team environment with clear and effective communication style, both written and oral
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

• Required to stand for long periods of time during shift.
• Regularly required to perform repetitive and/or precise hand/finger movements.
• Required to lift, carry or handle heavy objects.
• May be exposed to changes in temperature (when standing near exit doors) and to extreme temperatures (when collecting carts from the parking area).

Additional Information

DCOTT