Baggage Operations Supervisor – Flight Privileges After 30 Days

Unifi Aviation Canada, Inc.; Calgary; On-site; CAD 42,000 - 55,000; Full time

Benefits offered by this job

Flight privileges

Bi-weekly pay

Paid time off

HAS/PSA allowance

Discounts

Wellness programs

Annual performance bonus

Job summary

Unifi Aviation Canada, Inc. is seeking a Baggage Supervisor in Calgary to oversee daily bagroom operations and staff coordination with airline partners, daily shift planning, and safety compliance. The role emphasizes performance metrics, guest experience, and employee engagement.

Qualified candidates will lead teams, mentor staff, and ensure proper equipment use, inspections, and incident documentation while supporting a positive work environment and career growth.

Qualifications

• High School diploma, GED or equivalent education.
• Must be able to obtain a fully cleared Restricted Area Identification Card.
• Must be able to obtain a YYC D/A AVOP.
• Possess a valid Driver’s License.

Responsibilities

• Manage daily manpower allocation in bagrooms to ensure smooth operation.
• Assign GSE to bagroom drivers and ensure proper charging.
• Coach and mentor employees while enforcing company policies and procedures.
• Write daily shift notes and record agent conversations related to incidents.
• Investigate and report missed bags and baggage issues.
• Coordinate with airline partners on baggage-related matters.
• Ensure pre-operational inspections for all equipment used during shifts are completed.
• Enforce safety policy compliance and PPE usage in the bag room.
• Review assigned ULDs and complete uplift requests as needed.
• Conduct quality inspections and oversee bagroom operations.
• Communicate performance feedback to airline management and propose solutions.

Skills

Leadership

Communication

Team motivation

Detail oriented

Documentation

Education

High School diploma/GED

Job description

Unifi Aviation Canada, Inc. is seeking a Baggage Supervisor in Calgary to oversee daily bagroom operations and staff coordination with airline partners, daily shift planning, and safety compliance. The role emphasizes performance metrics, guest experience, and employee engagement.

Qualified candidates will lead teams, mentor staff, and ensure proper equipment use, inspections, and incident documentation while supporting a positive work environment and career growth.