Backup Receptionist & Administrative Support

BCLMA; Burnaby; On-site; CAD 28,000 - 34,000; Part time

Job summary

GBC Law in Burnaby is seeking a Backup Receptionist & Administrative Support on a 2026 contract basis. You will provide in-person reception coverage, answer calls, greet clients, and perform general administrative tasks to keep the office running smoothly.

Ideal candidates are reliable, with Grade 12 and 2+ years of front desk experience, proficient in MS Office, and able to handle inquiries professionally. This role offers predictable hours at our Burnaby office near Deer Lake Park.

Qualifications

• Grade 12 diploma with 2+ years in reception/administration.
• Proficient in MS Office; able to learn new software.
• Strong customer-service orientation.

Responsibilities

• Provide professional reception service in person and by phone.
• Sort mail, organize reception area and meeting rooms.
• Handle scheduling and client appointments.
• Process payments and basic administrative tasks.
• Support staff across teams as needed.

Skills

Customer service

MS Office

Reception experience

Attention to detail

Education

Grade 12 diploma

Post-secondary asset

Tools

LEAP

BC Online

ALF

LTSA

Job description

ABOUT US

GBC Law is not your typical law firm, and we are proud of that. We are a boutique firm with a modern, people-first approach, and a passion for building lasting relationships with our clients and community. With a legacy extending over 50 years, the firm has been serving clients in Burnaby and throughout the Greater Vancouver area since 1974. Guided by our core values and a vision to make law more approachable, we are a team that cares about each other, our clients, and the impact we make. If you are ready to grow your career in a collaborative environment where your ideas matter, your work is valued, and balance is more than just a buzzword, we would love to meet you.

Learn more about us at gbclaw.ca/careers and follow our journey on Instagram @gbc.law

THE OPPORTUNITY

GBC Law is seeking a professional and customer-service oriented individual to join our team as a Backup Receptionist & Administrative Support on a contract basis for 2026.

The successful candidate will provide reception coverage and general administrative support during pre-planned vacations, any leaves of absence, and potentially periods of higher workload. While this is not an on-call position, the successful candidate may, subject to availability, also be asked to provide coverage during unanticipated absences on shorter notice.

Currently known dates for work in 2026 are October 13. Any additional dates will be communicated with as much notice and consideration as possible.

The successful candidate will work in-person at our Burnaby office located near beautiful Deer Lake Park. The firm is open Monday to Friday from 9 to 5pm. To maintain consistency, ideal working hours are also Monday to Friday from 9 to 5pm. However, depending on the successful candidate’s other obligations the option for a shorter workday within the firm’s regular business hours may be available (for example, from 9:15 to 2:15pm or from 10-5pm, or some other combination).

This position would best suit a self-motivated and personable administrative professional seeking an occasional role with a well established and professional organization. While reporting directly to the Owner, this position supports all staff and is a key member of the GBC Law team.

PRIMARY DUTIES AND RESPONSIBILITIES

• Provide professional and positive service to clients, vendors and staff, in person and over the phone
• Sort and distribute incoming/outgoing mail and arrange couriers
• Answer and route telephone calls (screening solicitation calls)
• Manage communications and correspondence (phone, voicemail, email, mail), respond when needed and bring action items forward to appropriate individual’s attention
• Organize, tidy, and maintain the office, reception area, kitchen and meeting rooms on a daily basis
• General filing including hardcopy and electronic documents and emails
• Process retainer and invoice payments using Point of Sale terminal
• Assist the firm’s legal portfolios with general administrative support (not legal administrative support)
• Assist with photocopying and scanning client identification
• Schedule appointments with clients for signing statutory declarations
• Provide support to all GBC Law team members as required
• Assist with any relevant project-work that may arise
• Other relevant duties as assigned or requested

REQUIREMENTS

Essential

• Reliable availability and proven attendance for pre-scheduled days of work
• Exceptional attitude – flexible, positive, proactive, dependable, willing/able to learn new skills
• Grade 12 graduate with a minimum of two years of experience in reception and/or administration in a professional office environment
• Related post-secondary education an asset
• Ability and desire to provide a positive and enjoyable customer experience to internal and external clients
• Intermediate to advanced proficiency in the MS Office suite of applications with the ability to adapt to and master new computer programs and processes
• A comfort with and aptitude for working with numbers, online applications and financial and banking transactions

Assets (but not mandatory)

• Legal office experience
• Experience with legal industry platforms such as LEAP, BC Online, ALF, or LTSA

COMPENSATION

The hourly rate is dependent on relevant experience and qualifications, with an expected range from $20 - $25 per hour. GBC Law offers a bright, beautiful office space with dedicated and personable colleagues committed to delivering superior services to our clients.