Baby Brand Sales Associate - Customer Experience Leader

Carter; Halifax; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Referral bonuses

Mental health benefits

Flexible schedules

Job summary

Carter's in Halifax, Canada, is seeking a Sales Associate to welcome customers and help them explore baby essentials and brand offerings. You will confidently resolve issues and guide shoppers through product features while maintaining a friendly, inclusive store environment.

You will process transactions at the POS, replenish stock, and communicate current promotions and loyalty programs to customers, ensuring a smooth omnichannel experience and strong store performance.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits.
• Confidently and proactively resolve issues for customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel transactions to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipments as needed.
• Articulate current promotions and the brand loyalty program to customers.
• Minimize store loss by maintaining high levels of customer service and store cleanliness.

Skills

Customer service

Communication

Multitasking

Tools

POS system

Job description

Carter's in Halifax, Canada, is seeking a Sales Associate to welcome customers and help them explore baby essentials and brand offerings. You will confidently resolve issues and guide shoppers through product features while maintaining a friendly, inclusive store environment.

You will process transactions at the POS, replenish stock, and communicate current promotions and loyalty programs to customers, ensuring a smooth omnichannel experience and strong store performance.