Aviation Crew Support Administrator

Jazz Aviation LP; Montreal (administrative region); On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Employee travel programs

Pension plan / retirement savings

Health and wellness package

Job summary

Jazz Aviation LP, Canada’s largest regional airline, seeks an administrator to provide and coordinate support for Flight Operations and Inflight Services on an ongoing basis. You will maintain absence reports, probation databases, and distribution of letters, while coordinating uniforms and equipment for crews.

You will liaise between pilots, flight attendants, and the company for repairs, security passes, and training records, ensuring accurate follow-up and timely processing of invoices up to

Qualifications

• High school diploma or equivalent.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint and Teams).
• Excellent problem solving and organizational skills.
• Can work well under pressure, meet deadlines and work with minimum supervision.
• This position demands meticulous work standards and exemplary interpersonal skills.
• Excellent communication skills, both written and oral.
• English language fluency, both written and verbal (must be able to communicate with English internal and external customers across the country).
• Note: Bilingualism (English and French) is a requirement at bases in the province of Quebec.

Responsibilities

• Maintain Pilot and Flight Attendant Absence Reports and provide updates to Base/Assistant Chief Pilots, Inflight Regional Manager as well as Inflight Managers.
• Review letters for the AWP (Attendance Wellness Program) program, meet with Chief Pilot, Inflight Regional Manager and/or Inflight Managers to allocate letters.
• Maintain Pilot and Flight Attendant Probation database and coordinate distribution of probation letters.
• Maintain, purchase and distribute uniform pieces (epaulettes, wings, safety vest etc.).
• Act as liaison between Pilot(s)/Flight Attendant(s) and the company regarding the repair of headsets and luggage.
• Coordinate with terminating pilots ensuring all company property is returned.
• Coordinate and authorize Airport Security Pass documentation.
• Ensure crew rooms are always stocked and tidy.
• Responsible for ordering supplies for the department.
• Maintain office equipment.
• Responsible for coding, signing and forwarding all department invoices and expenses to Accounts Payable (up to $1000).
• Act as liaison between Account payable and pilot for etrip concerns / and follow-up.
• Responsible for coding and forwarding to appropriate designate, those invoices & expenses more than $1000.
• Coordinate, track and distribute parking passes and access keys.
• Act as the 'point person' for all Pilot/Flight Attendant inquiries and ensure prompt, accurate follow up via email/phone/in person.
• Forward training records, medicals and passports to Crew Records.
• Follow up on and correct rejected US per diem account information.
• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
• Perform other related duties as assigned.

Skills

Office administration

Communication

Time management

Problem solving

Bilingual English/French

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Jazz Aviation LP, Canada’s largest regional airline, seeks an administrator to provide and coordinate support for Flight Operations and Inflight Services on an ongoing basis. You will maintain absence reports, probation databases, and distribution of letters, while coordinating uniforms and equipment for crews.

You will liaise between pilots, flight attendants, and the company for repairs, security passes, and training records, ensuring accurate follow-up and timely processing of invoices up to