Autonomous Administrative Associate (Healthcare)

UNC Health; Raleigh; On-site; CAD 75,423,000 - 105,788,000; Full time

Job summary

UNC Health in Chapel Hill, NC, is seeking an administrative representative with growing autonomy to improve clinic operations. The role involves scheduling, patient registration, and coordination of meetings and travel, with focus on accuracy and efficiency.

You will train staff, manage basic financial records, and support insurance verification processes while handling routine and non‑routine tasks to support oncology registration operations.

Qualifications

• High school diploma or GED is required; higher-level degree may satisfy this requirement.
• One year of clerical or administrative experience; if Bachelor’s degree, no years of experience required; if Associate’s degree, no years of experience required.
• Strong customer service orientation, problem resolution skills, and proficiency with Microsoft Office to produce reports and documents.

Responsibilities

• Expedites non‑routine purchases for departments and may maintain inventory.
• Trains others using verbal and written communication.
• Performs more complex scheduling of providers, staff, facilities, home care and/or patients; coordinates meetings, workshops and travel as needed.
• Prepares and maintains basic financial records.
• Prepares complex forms, reports and documents using templates; proofreads or edits for internal/external circulation.
• Procuring and filing records; verifies accuracy and compliance; resolves discrepancies.
• Registers patients, collects payments and insurance information; verifies eligibility with insurers.
• Represents UNC Health with internal/external entities in budget, payments and inventory to reach organizational goals.
• Responds to customer inquiries and complaints, including third party providers, as a secondary contact.

Skills

Customer focus

Microsoft Office

Scheduling system

Education

High School Diploma or GED

Tools

Scheduling system

Job description

UNC Health in Chapel Hill, NC, is seeking an administrative representative with growing autonomy to improve clinic operations. The role involves scheduling, patient registration, and coordination of meetings and travel, with focus on accuracy and efficiency.

You will train staff, manage basic financial records, and support insurance verification processes while handling routine and non‑routine tasks to support oncology registration operations.