Automotive Technician - OpenRoad Honda

OpenRoad Auto Group; Brampton; On-site; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Discounted vehicle purchasing

RRSP matching

Extended health & dental

Training & promotion opportunities

Employee recognition programs

Job summary

OpenRoad Honda – Brampton, ON is seeking a licensed Automotive Technician to join our Service department. You’ll perform vehicle repairs and maintenance to dealer and factory standards, supervise Apprentice technicians, and support a fast-paced, customer-focused shop.

We offer training, a comprehensive benefits program, and opportunities for internal promotion across OpenRoad’s 44 locations across Canada.

Qualifications

• Must be a fully licensed Technician.
• Working knowledge of automotive equipment.
• Strong diagnostic and problem solving skills.
• Self-motivated and organized.
• Well-developed interpersonal skills.

Responsibilities

• Receive repair orders and perform work as outlined with efficiency and accuracy.
• Ensure work meets dealership and factory standards.
• Coordinate with parts to obtain needed items and tag parts as required.
• Road-test vehicles to quality-check work performed.
• Supervise Apprentice technicians as assigned by management.
• Attend factory-sponsored training and keep up to date with bulletins.

Skills

Diagnostic skills

Self-motivated

Interpersonal skills

Decision making

Education

Licensed Automotive Technician (Ontario)

Tools

Automotive diagnostic equipment

Job description

DRIVING POSSIBILITIES

Position: Automotive Technician (Licensed)
Employment Status: Full-Time
Dealership: OpenRoad Honda – Brampton, ON
Department: Service

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of "Canada's Best Employers" and "Best Managed Companies", we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
• Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
• Comprehensive extended health and dental plan (applicable for full-time positions only)
• Strong focus on training, development, and internal promotion opportunities
• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Be part of a culture that celebrates you through employee recognition programs and engagement events

SUMMARY:

The Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. This individual will also oversee the work of any Apprentice technicians assigned to him/her.

ROLE & RESPONSIBILITIES:

• Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy.
• Ensure work is performed in accordance with dealership and factory standards.
• Communicate with parts department to obtain needed parts. Save and tag parts if the job is under warranty or if requested by the customer.
• Examine the vehicle to determine if additional safety or service work is required.
• Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Inform dispatcher when job is started, finished, or interrupted. Be particularly attentive to repair orders on vehicles marked "RUSH" or "CUSTOMER WAITING".
• Complete and maintain documentation of work performed.
• Road-test vehicles to quality-check work performed.
• Supervise work of any Apprentice technicians as assigned to you by management.
• Attend factory-sponsored training classes. Keep abreast of factory technical bulletins.
• Ensure that customers' cars are kept clean.
• Keep shop area neat, clean and free of safety hazards.
• Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal of hazardous wastes.
• Assist in creating quotes for additional work required.
• Keep up to date on online training as required
• Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
• This position will be expected to perform other duties as assigned by management.
• OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Must be a fully licensed Technician.
• Working knowledge of automotive equipment.
• Possess strong diagnostic and problem solving skills in order to maintain optimal customer satisfaction.
• Fully self-motivated and organized individual.
• Well-developed interpersonal skills to effectively work with other members of the Service Department team.
• Must be committed to consistently delivering high quality work.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• A valid Ontario driver’s license, and ability to provide drivers abstract for review.

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

This job posting is for an existing position within our organization, and we are actively seeking qualified candidates to fill this role. We prioritize transparency in our hiring practices and strive to provide applicants with clarity regarding each opportunity’s nature and purpose.

OpenRoad Auto is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.