Apprentice Technician - Toyota Town

OpenRoad Auto Group Limited; London; On-site; CAD 41,000 - 52,000; Full time

Benefits offered by this job

Discounted Vehicle Purchasing Program

RRSP matching

Extended health and dental

Job summary

OpenRoad Auto Group Limited in London, Ontario is seeking an Apprentice Technician for our Service department. This full-time position offers hands-on training, growth opportunities, and exposure to a variety of OEM brands.

You will assist experienced technicians, perform basic repairs, keep accurate service documentation, and help maintain a clean, safe shop environment. A valid Ontario driver’s license and weekend availability are preferred.

Qualifications

• Basic knowledge of automotive systems and repair practices.
• Willingness to learn and follow dealer and factory standards.
• Must be capable of working with a team and following safety procedures.

Responsibilities

• Receive repair orders from Service Advisor and perform work as outlined with efficiency and accuracy.
• Communicate with parts to obtain needed components.
• Inspect vehicles for safety or additional service needs.
• Maintain documentation of work performed and parts used.
• Road-test vehicles and report discrepancies to the Service Manager.
• Attend factory training and stay updated on bulletins.

Skills

Automotive diagnostics

Problem solving

Self-motivated

Interpersonal skills

Quality workmanship

Ontario driver's license

Job description

DRIVING POSSIBILITIES

Position: Apprentice Technician

Employment Status: Full-Time

Dealership: Toyota Town - Offsite Location – London, ON

Department: Service

Compensation: $40,500 - $52,000

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

A Career at OpenRoad Means You’ll Enjoy:

• Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls‑Royce, Subaru, Toyota, Volkswagen
• Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
• Comprehensive extended health and dental plan (applicable for full-time positions only)
• Strong focus on training, development, and internal promotion opportunities
• Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Be part of a culture that celebrates you through employee recognition programs and engagement events

SUMMARY:

The Apprentice is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. He/She also will work under the guidance of an assigned Technician to him/her.

ROLE & RESPONSIBILITIES:

• Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Communicate with parts department to obtain needed parts.
• Examine the vehicle to determine if additional safety or service work is required.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Inform dispatcher when job is started, finished, or interrupted. Be particularly attentive to Repair Orders on vehicles marked “RUSH” or “CUSTOMER WAITING”.
• Maintain documentation of work performed.
• Road-test vehicles to quality-check work performed, report any discrepancies to Service Manager.
• Attend factory-sponsored training classes. Keep abreast of factory technical bulletins.
• Ensure that customers’ cars are kept clean.
• Keep shop area neat, clean and free of safety hazards.
• Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal of hazardous wastes.
• Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
• This position will be expected to perform other duties as assigned by management.
• OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Working knowledge of automotive equipment.
• Possess strong diagnostic and problem solving skills to ensure delivery of high quality work.
• A highly self-motivated and organized individual.
• Well-developed interpersonal skills to effectively work with other members of the Service Department team.
• Must be committed to consistently delivering high quality work.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• A valid Ontario driver’s license, with clean drivers abstract
• Be available to work shift Saturdays.

Internal Candidates:

To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process.

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

This job posting is for an existing position within our organization, and we are actively seeking qualified candidates to fill this role. We prioritize transparency in our hiring practices and strive to provide applicants with clarity regarding each opportunity’s nature and purpose.

OpenRoad Auto is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.