Automotive Service Manager

Midas SCARBOROUGH-NEW MARKET-MARKHAM; Newmarket; On-site; CAD 50,000 - 70,000; Full time

Job summary

Midas is seeking an Automotive Service Manager for its location in Newmarket, Ontario. This role involves managing service department activities, delivering exceptional customer service, overseeing inspections and repair recommendations, and leading a team of technicians. Ideal candidates will have at least two years of managerial experience and a strong background in automotive services.

Benefits

Bonus based on performance

Dental insurance

Free uniforms

Health insurance

Paid time off

Profit sharing

Vision insurance

Qualifications

• Minimum 2 years of store or service manager experience.
• General automotive knowledge required.
• Valid driver's license needed.

Responsibilities

• Deliver exceptional customer service and manage technician operations.
• Oversee vehicle inspections and make repair recommendations.
• Lead and train a team while ensuring facility cleanliness.

Skills

Customer Service

Communication

Leadership

Team-building

Job description

Benefits:

• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Profit sharing
• Vision insurance

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, imported cars, and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team-building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license