Automotive Service Manager

Midas; Mississauga; On-site; CAD 70,000; Full time

Job summary

Midas is seeking an automotive service manager to lead and manage service department activities at a retail store. The role involves overseeing technicians, delivering top-notch customer service, and ensuring smooth operation while promoting from within. Candidates must possess a strong automotive background and leadership skills. This position offers a competitive salary and opportunities for career advancement.

Qualifications

• Minimum 2 years of store or service manager experience.
• Strong automotive background.
• Flexibility to work a retail schedule including weekends.

Responsibilities

• Manage and direct automotive service technicians in the shop.
• Deliver exceptional customer service and oversee vehicle inspections.
• Supervise staff and maintain facility organization.

Skills

Leadership ability

Communication skills

Customer service disposition

Team-building skills

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.



Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, imported cars, and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• Strong automotive background
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team-building skills
• Ability to work a flexible retail schedule including weekends
• Valid driver’s license
• Salary $70,000
• Sales Bonus - Negotiable

Compensation: $70,000


Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

www.midas.com

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.