Automotive Service Concierge — Customer-First Scheduling

Birchwood Hyundai; Winnipeg; Hybrid; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Full benefits package

RRSP matching

Career development

Job summary

Birchwood Honda Regent is seeking a Service Consultant to coordinate service and repairs, using industry-leading software, and to communicate clearly with customers about estimates and timelines. The successful candidate will be energetic, detail-oriented and focused on a customer-centric experience.

This role follows a Monday–Friday 8:00 AM–5:30 PM schedule with two Saturdays rotated between Consultants, offering career development opportunities and a comprehensive benefits package.

Qualifications

• Dealership experience required.
• Commitment to customer satisfaction.
• High attention to detail with strong time management and organization.

Responsibilities

• Schedule services and repairs efficiently while maintaining open communication with customers.
• Use industry-leading technology to communicate repair estimates and timelines at varying technical levels.
• Provide a customer-centric service experience and support learning about Fixed Operations.

Skills

Customer service

Communication

Time management

Team collaboration

Tools

CDK

Job description

Birchwood Honda Regent is seeking a Service Consultant to coordinate service and repairs, using industry-leading software, and to communicate clearly with customers about estimates and timelines. The successful candidate will be energetic, detail-oriented and focused on a customer-centric experience.

This role follows a Monday–Friday 8:00 AM–5:30 PM schedule with two Saturdays rotated between Consultants, offering career development opportunities and a comprehensive benefits package.