Automotive Service Experience Concierge

BIRCHWOOD HYUNDAI; Winnipeg; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits package

RSP matching up to $5,000

Employee referral bonus

Career development

Wellness program

Volunteer program

Company events

Job summary

Birchwood Hyundai in Winnipeg, MB invites an energetic Service Greeter to play a pivotal role in delivering exceptional customer experiences during service visits. You will warmly welcome customers and coordinate the flow of vehicles through the service department, ensuring timely movement and clear communication.

The role involves pickup and delivery of vehicles, maintaining the parking areas, and supporting the Service team to keep operations efficient.

Qualifications

• Customer service experience is required.
• Ability to thrive in a collaborative environment where teamwork is essential.
• Relationship expert with a demonstrated commitment to customer satisfaction.
• High attention to detail with proven time management and organizational skills.
• Comfortable leveraging technology for most day-to-day functions.
• Valid Class 5 driver’s license and clear driver’s abstract.

Responsibilities

• Welcome customers and serve as the first point of contact in the service experience.
• Manage traffic flow within the service department to minimize delays for customers.
• Pickup and deliver customer vehicles as needed.
• Maintain and monitor the dealership's parking lot.
• Collaborate with the Service team to provide support and ensure smooth operations.

Skills

Customer service

Teamwork

Communication

Attention to detail

Technology fluency

Driver's license

Job description

Birchwood Hyundai in Winnipeg, MB invites an energetic Service Greeter to play a pivotal role in delivering exceptional customer experiences during service visits. You will warmly welcome customers and coordinate the flow of vehicles through the service department, ensuring timely movement and clear communication.

The role involves pickup and delivery of vehicles, maintaining the parking areas, and supporting the Service team to keep operations efficient.