Automotive Service Advisor: Growth & Benefits

AutoCanada Inc.; Edmonton; Hybrid; CAD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Vehicle purchase & service plans

Employee and family assistance

Team events & career development

Job summary

Crosstown Chrysler Dodge Jeep Ram in Edmonton, AB is seeking an experienced Service Advisor to deliver an exceptional customer experience. You will estimate costs, prepare repair orders, and coordinate with technicians to ensure timely, accurate service.

The role requires at least 2 years dealership experience, knowledge of automotive systems, and strong communication. CDK experience is an asset. Competitive pay and benefits are offered.

Qualifications

• Minimum of 2 years dealership experience in a Service Advisor role.
• CDK experience is an asset.
• Automotive knowledge and a strong customer-service mindset.
• Ability to set and achieve targeted goals in a fast-paced environment.
• Outstanding communication and interpersonal skills.

Responsibilities

• Estimating the cost and time for a wide range of repairs.
• Welcoming customers and discussing their needs.
• Preparing repair orders and detailing vehicle problems.
• Coordinating with technicians to ensure repairs are completed.
• Test-driving vehicles to verify repairs and maintaining records.

Skills

Customer service

Communication

Interpersonal skills

Organization

Follow-up

Tools

CDK

Job description

Crosstown Chrysler Dodge Jeep Ram in Edmonton, AB is seeking an experienced Service Advisor to deliver an exceptional customer experience. You will estimate costs, prepare repair orders, and coordinate with technicians to ensure timely, accurate service.

The role requires at least 2 years dealership experience, knowledge of automotive systems, and strong communication. CDK experience is an asset. Competitive pay and benefits are offered.